Location: Carlisle Barracks, Carlisle, Pennsylvania
Company: Lucayan Technology Solutions LLC
Employment Type: Full-Time
Job Summary
Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID’s mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide.
Key Responsibilities
- Serve as data administrator and content organizer for SFASID’s website, SharePoint™ portal, Army 365 systems, and social media platforms.
- Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information.
- Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery.
- Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories.
- Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release.
- Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts.
- Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming.
Minimum Qualifications
- U.S. Citizen with ability to obtain installation access.
- High School Diploma or equivalent (Bachelor’s degree in IT, Media, or Communications preferred).
- Experience with IT support, digital content management, or knowledge management systems.
- Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages).
- Ability to manage multimedia integration (video, audio, graphics) for digital and web products.
Required Qualifications
- Favorable NACI for Common Access Card (CAC) eligibility and DoD network access.
- Demonstrated ability to provide DVIDS media support.
- Familiarity with Knowledge Management systems and Communities of Practice/Interest.
- Strong organizational, communication, and collaboration skills.
Security Clearance & Certifications
- Clearance: Favorable National Agency Check with Inquiries (NACI).
- Training/Certifications (must complete or maintain):
- Anti-Terrorism (AT) Level I Training.
- iWATCH Army Security Awareness Training.
- OPSEC Level I Training (initial and annual).
- DoD Cyber Awareness Training.
- DoD 8570.01-M IA/IT baseline certification within 6 months of appointment.
Work Environment
- Duty Station: Carlisle Barracks, PA (onsite required).
- Schedule: Monday–Friday, 0800–1700, excluding U.S. Federal holidays.
- Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners.
Why Join Lucayan Technology Solutions LLC?
- Be part of a mission-driven team supporting the U.S. Army’s peacekeeping and stability operations.
- Contribute to the digital transformation and knowledge management of a premier Army Institute.
- Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations.
Top Skills
What We Do
Lucayan Technology Solutions LLC is a CVE and Hub Zone Certified, (Disabled) Veteran Owned Small Business offering cutting edge, integrated Information Technology solutions. We assist government customers by delivering viable solutions for their increasingly complex IT needs with the understanding that the right technology mix with proper execution plays a crucial role in accomplishing their mission. We use a proven, agile and innovative approach to discover, evaluate, architect and implement advanced solutions to ensure our customers' ultimate success.
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