Information Technology Manager and Lead Systems Administrator

Posted Yesterday
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Lexington, KY, USA
In-Office
Senior level
Digital Media • Edtech • News + Entertainment
The Role
Manage IT systems and staff, ensuring security and operational excellence. Oversee installations and maintenance, troubleshoot issues, and lead a technology team.
Summary Generated by Built In
Kentucky Educational Television, (KET) has the following full-time position  in Lexington, Kentucky:
Information Technology Manager and Lead Systems Administrator

Used by more than two million people each week, KET is Kentucky’s only statewide media organization, and broadcasts into 8 states and 10 media markets, along with providing live and on-demand streaming services. In addition to offering high-quality PBS programming, KET annually produces hundreds of hours of award-winning local productions and creates nationally recognized educational resources.
This is a unique opportunity to work with an outstanding, respected, and trusted public media team, and to support a wide variety of public affairs and general productions, including Kentucky’s only nightly statewide news program, six locally produced series, and ongoing special programs.
The individual selected for this role will manage information technology systems and staff to ensure security, excellent internal and external user experiences, and greater organizational impact.
KET’s facilities are located in beautiful “horse country” with a thriving community that offers affordable living, outstanding educational opportunities, and world class sporting events. This is an opportunity to join an excellent Technology team and to become a part of and grow with one of the most respected public media organizations in the country.
Our ideal Candidate will:
Manage and oversee IT systems and security, ensuring operational excellence and services that are reliable and redundant.
Administrate and enforce security practices to prevent and mitigate breaches, viruses, malware, and other intrusions. Monitor, troubleshoot, and resolve complex issues and escalated incidents.
Administrate installations, security, operations, and maintenance of IT systems, including all infrastructure components, hardware and software, virtual environments, routers, firewalls, data switches, hubs, cabling, VPNs, KVMs, circuits to the internet, video streaming, and other network components.
Administrate 
Active Directory, servers, Office 365 and its components, IDS systems, data backup systems, cloud-based infrastructure, website servers, Linux environments, IP phone systems, security cameras and access systems, and other IT systems.
Monitor, troubleshoot, evaluate and resolve complex issues. Respond to and solve escalated incidents.
Liaison with broadcast/transmissions engineers, web developers, and production staff to enhance network efficiencies, improve workflows, and solve problems.
Administrate asset management systems and maintain records of IT deployments, hardware refreshes, maintenance, IP addressing, standard operating procedures, system documentation, password management systems, software/firmware releases, and IT policies.
Administrate end-user deployment, support, and training for PC and Mac devices. Administrate help-desk workflow to solve internal user issues.
Participate in technical training and research to enable continuous improvement, innovation, and maximized up-time for on-site and off-site staff, vendors, and partners. Help ensure that technology solutions align with organizational objectives, industry standards, technology resources, and applicable statutes and regulations.
Effectively lead, coach and mentor team.  Carry out supervisory duties including participating in hiring, training, planning, and directing work for staff, reviewing job descriptions as scheduled in order to provide performance oversight and timely feedback to staff, resolving issues, and monitoring attendance and leave requests in accordance with agency policies and applicable laws.
Successful applicants will have the following minimum qualifications, skills, and experience:
A bachelor’s degree in Information Technology, Network Administration or a relevant field and 7+ years of hands-on experience in relevant technical areas, including 3+ years of experience managing people; or the equivalent combination of education, training, and experience. 
Expertise with network administration and security, business IT systems, enterprise data management, and cloud technologies are required.
Proven experience that can readily be deployed in supporting Fabric switching, VMware, Active Directory, Microsoft Server and Office products, cloud services, SaaS, infrastructure systems.
Strong troubleshooting skills and attention to detail. Be efficient, creative and positive.
Ability to collaborate, meet deadlines, and deliver on strategic goals, especially during complex and challenging situations. Strong organizational, writing, and verbal skills – along with effective, professional interpersonal communications capacities for the technical and non-technical – are required. 
Moderate physical activity is required, including climbing ladders, handling of average-weight objects up to 70 pounds or standing and/or walking for more than four (4) hours per day.
Must be available on a flexible schedule and for weekend and overnight travel. Must maintain a professional demeanor and appearance always.
Working with KET has its benefits!
KET offers a creative, engaging work environment with opportunities to collaborate and advance professionally.  Additionally, employees are offered paid time off, several health insurance plan selections, and retirement savings options.
The salary will be based on the qualifications and experience of the selected applicant. 
Connect with us now by applying at www.ket.org/jobs, and please send questions to [email protected].
We are an Equal Opportunity Employer.
 

Skills Required

  • Bachelor's degree in Information Technology or related field
  • 7+ years of hands-on experience in relevant technical areas
  • 3+ years of experience managing people
  • Expertise with network administration and security
  • Strong troubleshooting skills
  • Ability to meet deadlines and deliver strategic goals
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The Company
HQ: Lexington, KY
302 Employees
Year Founded: 1968

What We Do

KET is Kentucky’s largest classroom – on television and digital platforms. Every child and adult, regardless of background, place of residence or economic status, can access quality education and lifelong learning through KET. An innovative producer of digital education tools that support student achievement, KET produces and provides efficient, high-quality early childhood education; K-12 instructional resources; online high-school classes; and teacher professional development; as well as adult learning and workforce development. Kentucky's highest-quality source for trusted public affairs and inspiring arts programming, KET shares diverse views and opinions, travels to exciting places around the world, and provides "front row seats"​ at memorable performances. KET is the largest public broadcasting network in the country, reaching 5.5 million people in Kentucky and the seven surrounding states through 16 transmitters. Every week, more than one million people explore Kentucky and the world with KET. Learn more about Kentucky’s preeminent public media organization at KET.org.

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