Information Technology Manager (61761)

Responsible for overall planning, organizing, and execution of IT functions for HAC, Inc. This includes directing IT operations to meet customer requirements as well as the support and maintenance of existing infrastructure, applications, and development of new technical solutions. This position is a hands-on working Manager position and reports to the VP of Human Resources.

Primary Responsibilities

• Be a positive leader for IT staff;
• Oversee IT operations and supervise systems;
• Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems);
• Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Develop, manage, and track the IT department's annual spend;
• Proposing strategic solutions and recommending new systems and software.
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology;
• Ensure smooth delivery and operation of IT services by monitoring systems performance;
• Create processes and standards for selection, implementation, and support of systems;
• Provide direction, guidance, and training to IT staff;
• Ensuring reported issues are resolved in a timely manner;

Education and Experience

• Bachelor’s degree in Information Technology or related field;
• 5 years of progressive IT leadership experience and a minimum of 2 years’ experience at a management level;
• Advanced experience in software development and building software development teams;
• Significant depth in IT technologies and best practices, including network infrastructure (Cisco), Cloud-based infrastructure, virtualization (VMWare), IP Telephony (Cisco), enterprise applications, cybersecurity, and data warehouses;
• A track record of building and leading high performing IT security teams that achieve measurable objectives;
• Well-developed interpersonal and leadership skills;
• Ability to communicate technical information, both verbal and written, to a wide range of end-users;
• Extremely disciplined approach to execution and follow-through with a demonstrated ability to swiftly establish metrics-based management systems;
• Ability to work in a fast-paced environment handling multiple tasks simultaneously and meeting goals and deadlines under pressure;
• Candidates with retail experience will be prioritized;