Information Technology Internship

ECHO’s Summer IT internship allows a student to get an entire summer of hands-on experience in system and network administration in a SMB sized environment supporting a network of approximately 50 users and devices. The summer intern works closely with ECHO’s IT Manager and spends a significant amount of time working on larger IT projects, such as:

• Use Group Policy, Powershell Scripting, and deployment tools such as MDT to customize Windows 11 installations and deploy/upgrade endpoints.
• Work with Synology NAS products and Proxmox virtualization.
• Work on a number of information security projects, ranging from peripheral firmware audits and upgrades, password management systems, certificate management and automation, and VPN hardening.
• Upgrading servers hosting LAMP applications typically used for system administration functions and researching and deploying new applications to replace projects that are no longer supported.
• Other projects based on student interests and ECHO needs.

Successful applicants will have some knowledge and experience working with Windows Server environments, including Group Policy, basic PowerShell, and domain user management. They should also be comfortable in Linux CLI environments, including knowledge of the typical Linux directory structure including where to find configuration files, logs, binaries, etc, use common commands, and write/edit basic bash scripts. They should also have an understanding of network design and the OSI model, and the roles of typical networking hardware and protocols.

This is an exciting opportunity to gain practical experience in many diverse areas of Information Technology and system administration, with an institution making a significant difference in the quality of life in the Lake Champlain Basin and beyond.

Responsibilities include:

• Provide IT support, including trouble tickets, calls, and walk-in requests.
• Audit and update documentation, including equipment inventorying and asset tracking.
• Deploying software updates and installing system updates on servers and shared user systems.
• Test and audit backups
• Image and setup new computers as needed
• Complete one or more projects based on organizational needs and intern interests. 

Essential Skills/Training:

• Computer Networking or Computer Science Majors (strong focus on Systems Administration is a plus)
• Experience with Windows and Linux server system administration including Active Directory and GPO configuration
• Comfort working in a CLI Linux server environment
• Experience with Proxmox Virtual Environment, scripting (Bash & Powershell), Cisco enterprise routers and switches, and computer hardware is a plus
• Ability to work independently and as a part of a team
• Ideal candidates will have good communication skills and the ability to explain technology to non-technical staff

Time Commitment:

• 13 weeks between May and August
• 32 hours weekly between Tuesday and Saturday
• Start and end date flexibility to allow up to a week of unpaid time off mid-summer if desired.