Information Technology Intern

Posted 4 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Internship
Digital Media
The Role
Paid, full-time IT internship supporting CAA’s EU and APAC technology operations. Responsibilities include service desk calls, issue resolution and escalation, hardware and supply support, infrastructure exposure, product evaluation, systems implementation, data analytics, and application development architecture. Interns will work on-site in a London office Monday through Friday, 10 a.m. to 6 p.m., for a 12-week programme.
Summary Generated by Built In

Job Description

THE AGENCY 

Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. 

  

The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for 10 consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search. 

  

Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally.  For more information, please visit www.caa.com.  

  

ROLE OVERVIEW 

Our busy London offices will be welcoming a group of new interns to be part of the world's leading global sports and entertainment agency. This is an incredible opportunity to take part in our paid full-time 12-week programme which will run between 1st February– 23rd  April 2027. This practical programme will help interns to develop their career in an industry they are passionate about. 

 

Interns are required to work full time for the duration of the programme at one of our London offices and will support a variety of projects within their assigned department. Projects may include but will not be limited to; conducting research, providing general support for the overall team, admin and data entry tasks. We are looking for proactive problem solvers with an enthusiasm for building a career at CAA.  

 

Strong admin, communication and organisational skills are a must, as well as a proven passion for and knowledge of your desired field. 

 

This internship is a full-time position, paid at the London Living Wage. 

 

CAA TECH  

CAA's Tech department provide Service Desk support to all EU and APAC regions and function as the primary point of contact for activities with the engineering teams. The group handle all purchasing, supply and maintenance of CAA hardware, and are available for all audio and video support for conferences using collaboration services; Cisco Call Manager, Unity, Jabber, Teams, Skype & Cisco. 

 

Working hours will be Mon - Fri, 10am - 6pm. 

 

During the Tech internship programme, you can expect to: 

  • Gain exposure to product management, including product evaluation and the implementation of new systems or product releases 
  • Explore CAA's infrastructure, including network, video conferencing, and file systems 
  • Build first-hand experience taking calls on the service desk, resolving or triaging and escalating issues to relevant tech teams 
  • Develop an understanding of data analytics and application development architecture running CAA's bespoke applications 
  • Observe the Tech strategy implemented across CAA's international offices 

 

HOW TO APPLY:  

We would love to find out more about you, so in addition to a CV all applicants must submit responses to the following question on a separate document and upload the document alongside their CV. Please note there are no right or wrong answers, we're genuinely interested in hearing more from you to support your application. 

 

Question: 
How will this internship impact your future? 


Think about your long-term career prospects, the specific skills and relationships you hope to develop, and the impact a role at CAA could have on your future career. In addition, consider the behaviours, attributes, and previous relevant experience you bring, whether that's volunteering, work experience, a part time role or personal projects. 


Please keep your response to no more than 300 words. We're looking for answers that are specific, authentic, and show your passion for this area of the business — try to avoid generic statements that could apply to any internship. 

 

PLEASE SUBMIT YOUR APPLICATION FOR THE CAA INTERNSHIP PROGRAMME BY 5PM ON SUNDAY 25th OCTOBER 2026. 

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Skills Required

  • Strong administrative skills
  • Strong communication skills
  • Strong organisational skills
  • Proactive problem-solving ability
  • Passion for and knowledge of the desired field
  • Availability to work full time for the 12-week programme
  • Ability to work at a London office Monday through Friday, 10 a.m. to 6 p.m.
  • CV and a separate response of no more than 300 words explaining future impact

Creative Artists Agency Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Creative Artists Agency and has not been reviewed or approved by Creative Artists Agency.

  • Healthcare Strength — Healthcare coverage is considered robust, including medical, dental, and vision, with HSA/FSA options available. Feedback suggests this core coverage stands out as a strong element of the package.
  • Leave & Time Off Breadth — Time off includes paid holidays, vacation, sick leave, and a late‑December company shutdown. Feedback suggests this shutdown meaningfully boosts practical time away from work.
  • Wellbeing & Lifestyle Benefits — Unique industry access—such as screenings, event tickets, and on‑site showcases—adds meaningful lifestyle value. Everyday perks like casual atmosphere, drinks, and parking are also cited as positives.

Creative Artists Agency Insights

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The Company
HQ: Los Angeles, CA
3,595 Employees

What We Do

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. For more information, please visit www.caa.com.

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