- Provide first-level technical support to end-users for hardware, software, and network issues.
- Respond to help desk tickets and inquiries promptly and professionally.
- Assist users with system navigation, software installations, and basic IT tasks.
- Create and update documentation for common IT procedures and troubleshooting solutions.
- Collaborate with IT teams to address and resolve technical issues.
- Adhere to IT security policies and protocols to maintain data confidentiality and integrity.
- Perform other tasks assigned by the supervisor to support project goals and team objectives.
- Currently pursuing a bachelor’s or master’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- Experience in the architecture/engineering/construction management industry.
This position is not eligible for sponsorship.
Compensation Range:
$52,526.00 - $59,689.00STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off • Paid Holidays • Back-Up Dependent Care • Parental Leave • Continuing Education Program • Professional Licensure and Society Memberships
STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV’s good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.
Not sure this role is the perfect match? We encourage you to apply if STV’s work and values resonate with you. We know great candidates don’t always meet every qualification, and research shows women and people of color are less likely to apply unless they do. At STV, we believe strong talent comes from a wide range of backgrounds, and your skills and experience may align with this or another opportunity as we continue to grow.
Skills Required
- Currently pursuing a bachelor's or master's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- Experience in the architecture, engineering, or construction management industry.
STV Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about STV and has not been reviewed or approved by STV.
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Healthcare Strength — Health coverage is described as comprehensive with multiple plan options and telehealth, and is often characterized as good to above average for an engineering/consulting firm. Benefits such as company-paid life/disability and FSAs further support the overall healthcare offering.
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Retirement Support — Offerings include a 401(k) with employer contributions and a discretionary annual contribution, aligning with a benefits package portrayed as competitive. Some indications suggest additional employer contributions may occur in certain years.
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Parental & Family Support — PTO, company holidays, paid parental leave, and resources like an Employee Assistance Program and backup childcare are presented as family-supportive elements. These components are frequently cited as positives within the overall package.
STV Insights
What We Do
STV offers professional services for the infrastructure that powers our lives. We are experts in transportation systems, building design, water systems and other essential infrastructure. Harnessing national expertise to solve local challenges, STV works with public and private sector clients to make communities better – now and for the future. Our expertise includes architectural, engineering, planning, environmental, program and construction management (PM/CM) and advisory services.
