Information Technology Intern - 2026 US Intern Program

Posted 3 Days Ago
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Chicago, IL
In-Office
Internship
Financial Services
The Role
The Information Technology Intern provides end-to-end Service Desk support, assists with IT infrastructure, and resolves customer incidents and requests while maintaining documentation.
Summary Generated by Built In

Role Summary

The Marex US Summer Internship Program offers students hands-on experience across key business functions, contributing to projects that support operations, financial activities, client engagement, and regulatory responsibilities. Interns gain practical exposure through meaningful work in areas such as compliance, technology, risk management, onboarding, and trading, while participating in leadership development, mentorship, and networking activities. This structured program emphasizes professional growth, cross-functional collaboration, and industry insight, preparing interns for potential full-time opportunities upon graduation.

Overview of Marex

Diversified. Resilient. Dynamic.

Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. For more information visit www.marex.com.


Purpose of Role

The Information Technology Intern provides end‑to‑end Service Desk support by serving as the primary point of contact for customer tickets and delivering high‑quality desktop and IT infrastructure assistance. It ensures timely resolution of incidents and requests, supports remote‑work setup and troubleshooting, and maintains documentation and knowledge resources. By identifying root causes and reducing recurring issues, the role contributes to efficient IT operations and an improved user experience.

Responsibilities      

  • Provide the Service Desk function and act as end-to-end point of contact for customers regarding tickets.
  • Provide first-rate desktop and IT Infrastructure support.
  • Set up and troubleshoot anything related to working remotely.
  • Ensure each incident and request gets resolved properly.
  • Maintain knowledge base of common issues and resolutions.
  • Work to reduce recurring issues by troubleshooting to understand and fix the root cause.
  • Learn and document processes.
  • Other Ad Hoc tasks as needed.
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
  • At all times complying with Marex’s Code of Conduct.
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
  • To report any breaches of policy to Compliance and/or your supervisor as required.
  • To escalate risk events immediately.
  • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time.


Competencies, Skills and Experience

Competencies:
• Adaptability & Resilience –
Thrives under pressure and dynamic environments.
• Analytical & Detail-Oriented – Demonstrates curiosity, precision, and problem-solving.
• Collaboration & Relationship-Building – Drives teamwork and stakeholder engagement.
• Communication & Influence – Conveys ideas clearly and builds consensus.
• Technical & Organizational Skills – Applies technology effectively and manages priorities.
Skills and Experience:
Currently pursuing a bachelor’s or master’s degree in information systems / technology data science is preferred but computer science is accepted.
• Genuine interest in one or more of the program’s departmental tracks.
• Candidates must be legally authorized to work in the United States without the need for current or future sponsorship, including, but not limited to, F-1, J-1, and M-1 visa holders, as well as individuals on CPT or OPT.

Company Values

Acting as a role model for the values of the Company:


Respect
- Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
Integrity
- Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.
Collaborative
- We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
Developing our People
- Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.
Adaptable and Nimble
- Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Conduct Rules

You must:
• Act with integrity.
• Act with due skill, care and diligence.
• Be open and cooperative with the FCA, the PRA and other regulators.
• Pay due regard to the interests of customers and treat them fairly.
• Observe proper standard of market conduct.
• Act to deliver good outcomes for retail customers.


Top Skills

Customer Ticketing Systems
Desktop Support
It Infrastructure
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The Company
HQ: New York, NY
732 Employees
Year Founded: 2005

What We Do

We are a diversified global financial services platform, connecting clients to global energy, metals, agricultural and financial markets. Across our businesses we provide critical high value-add services in Market Making, Execution and Clearing, Hedging and Investment Solutions, Price Discovery and Data & Advisory.
We have a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021.

The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 22 offices worldwide, the Group has over 1,100 employees across Europe, Asia and America.

State-of-the-art electronic and voice broking services facilitate all types of trading strategies. This is backed by decades of experience, with Marex emphasising intellectual knowledge and insight, alongside access to extensive data sets and the latest analytical tools.

In addition to its core operations, Marex's scale and expertise in commodity derivatives, as well as physical products, has enabled it to respond to client demand and offer services for financial futures & options and foreign exchange.

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