Information Technology Director, #41248

REQUIREMENTS

• Professional Experience: 
• 10+ years in IT leadership roles, preferably in mid-to-large IT services companies (500–5000+ employees). 
• 5+ years managing multi-functional IT teams and managers (20+ people). 
• Hands-on experience in ERP or enterprise systems transformation (Workday preferred). 
• Experience managing complex projects, budgets, vendors, and international operations. 
• Technical & Process Knowledge: 
• Strong understanding of Microsoft 365, Azure, hybrid cloud infrastructure. 
• Experience with enterprise architecture, solution design, and integration. 
• Familiarity with ISO 27001, ISO 9001, SOC2. 
• Knowledge of ITSM frameworks and tools (e.g., ITIL, service catalog design). 
• Understanding of SDLC, CI/CD, and systems implementation lifecycles. 
• Leadership & Soft Skills: 
• Core Capabilities: 
• Strategic Thinking: Ability to align IT with long-term business goals and growth plans 
• Architecture Ownership: Comfortable with end-to-end solution and enterprise architecture leadership 
• Transformation Leadership: Proven ability to lead change and modernize systems and processes 
• People Development: Strong coaching and mentoring mindset, invests in developing managers and teams 
• Delivery Orientation: Capable of driving complex programs (ERP, integrations, infrastructure) with discipline and structure 
• Business Partnership: Understands how to translate business needs into IT initiatives and investments 
• Personal Traits: 
• Proactive, not reactive – initiates improvements, does not wait for instructions 
• Strong sense of ownership and accountability 
• Systems thinker with a structured and pragmatic approach 
• Comfortable with ambiguity and shifting priorities 
• Excellent communicator and facilitator across technical and non-technical audiences 
• Appreciates collaborative leadership, but takes decisive action when needed 
• Education & Certifications: 
• Bachelor’s degree in Computer Science, Telecommunications, or related field. 
• MBA or relevant management degree is a plus. 
• Certifications such as PMP, ITIL, TOGAF, COBIT, or CGEIT are advantageous. 

RESPONSIBILITIES

• Act as IT co-lead and architect for the Workday ERP implementation program, overseeing integrations, testing readiness, and transition to support
• Lead internal IT operations across infrastructure, IT operations, and corporate systems to ensure business continuity and high service levels
• Own the development of the IT support model for the new application portfolio
• Define and maintain enterprise architecture documentation and standards
• Prepare and align mid- to long-term IT roadmaps and budgets (e.g., 2026–2028)
• Lead the renegotiation of agreements with internal stakeholders and vendors
• Guide modernization of hybrid cloud infrastructure, including VPC and ITSM service models
• Develop and mentor IT managers, fostering delivery-oriented teams
• Act as a strategic partner to business units, translating business goals into IT priorities and proposals
• Maintain compliance with quality (ISO 9001), information security (ISO 27001/SOC2), internal policies, and external audits