Information Technology Business Analyst II

Posted 2 Days Ago
Marietta, OH, USA
In-Office
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Serve as an IT Business Analyst supporting SAP and ERP systems in a regulated GMP environment. Triage support tickets, gather and document requirements, configure SAP, coordinate development, execute UAT and test scripts, manage releases and change documentation, and support change management and stakeholder communications.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Business Analyst II at Thermo Fisher Scientific, you'll contribute to bridging business needs with technology solutions to advance our mission of enabling customers to make the world healthier, cleaner, and safer. You'll collaborate with cross-functional teams to analyze processes, gather requirements, and implement innovative solutions that drive operational efficiency. Working in an agile environment, you'll help define and document business requirements, create user stories, facilitate workshops, and ensure successful project delivery. This role offers opportunities to work with advanced technologies while making meaningful contributions to critical business initiatives.

Responsibilities:  

  • Triage of support tickets and follow up with end users 
  • Develop functional specifications based on business requirements 
  • Implement configuration changes in SAP 
  • Develop high level design and coordinate with development team 
  • Create and execute test scripts, capture defects, verify fixes and report updates 
  • Perform UAT testing 
  • Coordination of enhancements requiring development, including handoff calls between teams 
  • Troubleshoot issues, identify problems and develop practical solutions 
  • Develop change and release documentation 
  • Support change management processes 

Requirements:

  • HS Degree required, but Bachelor’s degree in Computer Science, IT, engineering, or related field preferred and 5+ years of relevant experience.
  • SAP Experience is a must
  • Baan IV Experience
  • Knowledge of Thermo Fisher Scientific Operating Systems
  • Experience and knowledge of medical products
  • Experience working in Health IT or regulated environment is highly desired
  • Experience documenting system documentation, requirements, and release notes
  • Experience documenting status reports, creating system metrics, policies and trainings as needed.
  • Experience using Microsoft Teams, Power BI, Excel, PowerPoint and Visio
  • Solid project management and relationship building skills
  • Excellent communication skills, both verbal and written
  • No more than 25% travel during a year.

Skills Required

  • High School Degree
  • Bachelor's degree in Computer Science, IT, engineering, or related field
  • 5+ years of relevant experience
  • SAP experience
  • Baan IV experience
  • Knowledge of Thermo Fisher Scientific Operating Systems
  • Experience and knowledge of medical products
  • Experience working in Health IT or regulated environment
  • Experience documenting system documentation, requirements, and release notes
  • Experience documenting status reports, creating system metrics, policies and trainings
  • Experience using Microsoft Teams, Power BI, Excel, PowerPoint, and Visio
  • Solid project management and relationship building skills
  • Excellent verbal and written communication skills

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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