ASP Web Solutions

Information Technology Assistant

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Gulfport, MS

In-Office

Information Technology

The Role

US CITIZENS with CLEARANCE ONLY
ASP Web Solutions, LLC is looking for an Information Technology Assistant to join our team in Gulfport, MS. This person will provide provide local IT support for all Electronic Classrooms (ECRs) and Training Network (TRANET) systems.
The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.
The candidate will support the Naval Construction Training Center.
Responsibilities:

Account management: to include all move/add/change requests for user accounts, email distribution groups, and network access requirements for NMCI, TRANET, WiFi, Mobile Device Management, SharePoint, and Microsoft Teams.
• Asset management: to include all move/add/change requests for hardware and software requirements. Assist in the maintenance/ upgrade of workstations and associated equipment per established NETC/NMCI standards and procedures.
• Inventory control: Complete Bi-annual inventory of all assets. Daily managing, updating, and controlling any/all the inventory changes encompassing software licenses, CLIN items, and hardware devices such as computers, monitors, mobility devices (phones, laptops, tablets, etc.), peripheral devices, cameras/surveillance/VTC equipment, single and multifunction devices, and other related technology equipment. NETC databases of inventory will be maintained to reflect the location and status of all command assets and user status.
• Information Assurance/ Network Security: Initiate, process, and track all user access requests (SAARs) for accuracy and completion from start to finish. Assist in mitigating IA violations as directed by higher-level ISSO/ISSMs. Maintain access control principles such as need-to-know and least-privilege as it pertains to all command data. Networks include NMCI, TRANET, and Microsoft O365 applications and portals.
• Mobile Device Management: Provide site mobility support to include contract requirements, device purchase requests, upgrades, DRMO, configurations, setup, and troubleshooting assistance. Assisting with and perform required security updates, software patches, or uploading or changing of device content on-site mobility devices.

Requirements:

US Citizen with DoD Clearance
High school diploma
Strong organizational, communication, and time-management skills
Have ability to use reference guides/materials
Be courteous when dealing with customers
Be able to work closely with others
Proven ability to work in a fast-paced environment
Positive, high-energy attitude
Be able to work independently to complete problems and resolve issues
Have a state driver's license
Resourcefulness, creativity, and problem-solving skill set
Familiarity with office equipment (i.e. printers, fax machines, projectors)
Proficiency in Microsoft Office (Word, Excel and PowerPoint, Outlook, etc.)
Be able to perform such duties as lifting items up to 50 pounds, carrying, stooping and bending