Information Technology Administrative Assistant

The Information Technology Administrative Assistant is responsible for providing administrative support to the Information Technology department. This position assists with scheduling, ordering, tracking deliveries, and the communication of the department. Additionally, this position will provide administrative support and assistance to the Information Technology management team.

Responsibilities:

• Provides and maintains documentation related to purchasing and deliveries for the Information Technology (IT) projects, labeling and distributing deliveries upon arrival
• Provides administrative support to IT management including but not limited to: maintaining IT budgets, invoicing, tracking expenses, etc.
• Assists with purchasing Information Technology hardware and software
• Advises individuals inside and outside the organization on the status of current projects
• Coordinates commitments, appointments and projects for the department
• Maintains computer and copier lease documentation, POTS lines documentation, cell phone accounts, and ISP/Service Provider documentation
• Provides assistance in managing the Companys cellular phone account and related devices including ordering and deactivating devices/service, monitoring account data plan utilization to ensure thresholds are not exceeded, updating and maintaining account records, and assisting employees with cellular device questions and needs
• Ensures that requests for information are relayed to the appropriate staff member
• Prepares reports, including conclusions and recommendations, for solutions to problems and issues
• Assists with vendor Customer Relations Management (CRM)
• Performs all duties in adherence to Company standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor towards corporate users and IT vendors
• Assists with annual vendor reviews and other departmental paperwork
• Performs other duties as assigned

Education and Experience:

• High School Diploma or equivalent required
• 1+ years of related experience preferred

Skills and Knowledge:

• Must be able to read, write and understand English and have good verbal and written communication skills
• PC proficiency is essential (Windows environment)
• Microsoft Office skills required
• Strong interpersonal and multi-tasking skills
• Excellent organizational skills with a high attention to detail
• Ability to work independently, as well as in a team setting
• Well organized and efficient with the ability to manage multiple priorities

Personal Attributes:

• Strong interpersonal skills
• Honesty and integrity
• Self-starter
• Inquisitive, detail-oriented
• Commitment to diversity, equity and inclusion

Organizational Relationships

Reports to: Chief Information Officer

Supervises: None

Certifications and Licenses

• A valid Florida Drivers License with acceptable driving history is preferred