Information Systems Engineer

Reposted One Month Ago
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Frankfurt am Main, Hessen, DEU
Hybrid
Senior level
Security • Software • Cybersecurity
The Role
Manage and operate OpenStack private cloud platforms across EMEA: deploy, configure, automate, patch and tune Linux servers using Ansible and git; handle incidents and escalations; coordinate remote field engineers; perform change management, upgrades and 24/7 on-call support; document procedures and scripts.
Summary Generated by Built In

Overview:   

Fortinet is recruiting an Information Systems Engineer to join our EMEA OpenStack system team. This team is responsible for deploying, managing, operating our OpenStack-based private cloud platforms.

As part of the Management Information System (MIS) team, you will be involved in EMEA servers’ deployment, systems deployment, automation. You will be driving remote field engineers in datacentres and working with remote teammates. You will ensure that systems are delivered efficiently, and securely, while supporting business objectives such as scalability, reliability, and performance. This position would represent a great fit for OpenStack engineer or IT professionals with a combination of Linux, automation, containers. The ideal candidate can adapt to different environments and seeks production reliability; you support Fortinet’s ongoing growth within EMEA region.

Key Responsibilities:

  • Manages multiple production OpenStack private cloud infrastructures in EMEA within the MIS System team, helping the development and deployment of new platforms across the EMEA region.
  • Handle incidents and technical escalations by hosting conference calls, coordinating actions, troubleshooting, and providing analysis and technical investigation of issues within the Fortinet systems environment
  • Install, configure, automate, patch hundreds of Linux servers using git/ansible 
  • EMEA systems installation from physical server plan and layout to host installation, system configuration and tuning 
  • Work with remote teammates, remote field engineers 
  • Involved in change management, perform production changes, upgrades, apply security patches, following carefully the processes
  • Manage OnCall to provide 24/7 support with the team
  • Build/Share procedures in our Wiki, build share scripts in our repos

Skills and Attributes Requirements:

  • Around 5 years of experience with production platforms
  • Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience
  • Advanced experience in Linux based systems (RHEL, CentOS, Ubuntu)
  • Experience in OpenStack administration
  • Experience in at least one scripting language (Ansible, Python, Bash, etc.) and repository management like git
  • Experience in change management process, Jira
  • Excellent ability to organize, multitask, work individually and in a team, able to adapt
  • All positions require strong oral and written communication skills. All positions also require good knowledge of English (written and spoken) to provide full information as well as to document tasks, processes, areas of responsibility for configuration, troubleshooting, and maintenance

Nice to have:

  • Docker/Kubernetes, container, orchestration experience is a plus
  • Datacentre operations knowledge
  • System logging like ELK knowledge
  • knowledge in network, server and system monitoring (Zabbix, Nagios, Prometheus, Grafana, etc...)
  • RedHat Certification
  • ITIL Certification
  • Knowledge in software defined storage and network
About UsFortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.

Skills Required

  • Around 5 years of experience with production platforms
  • Bachelor's degree in computer science, Software Engineering or related field, or equivalent experience
  • Advanced experience in Linux based systems (RHEL, CentOS, Ubuntu)
  • Experience in OpenStack administration
  • Experience in at least one scripting language (Ansible, Python, Bash, etc.)
  • Repository management experience (git)
  • Experience in change management process and Jira
  • Strong oral and written communication skills; good English (written and spoken)
  • Ability to organize, multitask, work individually and in a team and adapt to different environments
  • Ability to manage on-call rota to provide 24/7 support
  • Docker/Kubernetes, container orchestration experience
  • Datacentre operations knowledge
  • System logging knowledge (ELK)
  • Monitoring tools knowledge (Zabbix, Nagios, Prometheus, Grafana)
  • RedHat Certification
  • ITIL Certification
  • Knowledge in software defined storage and network

Fortinet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.

  • Healthcare Strength — Healthcare offerings appear comprehensive, including medical, dental, vision, counseling, wellness programs, and HSA/FSA options. Some materials also highlight affordability and multiple plan choices.
  • Leave & Time Off Breadth — Time off is described as strong, with PTO and reports of flexible or even unlimited PTO depending on team or manager. These options contribute to a perception of good flexibility.
  • Parental & Family Support — Support includes maternity and paternity leave alongside childcare/parenting resources and adoption/surrogacy assistance. This indicates robust family-oriented benefits.

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The Company
HQ: Sunnyvale, CA
10,357 Employees
Year Founded: 2000

What We Do

Fortinet develops and sells cybersecurity solutions.

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