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The Role
Provides technical leadership and supervision for enterprise data operations, including ETL/ELT pipelines, ingestion, scheduling, monitoring, recovery, data quality, and platform support. Designs secure, scalable architectures; oversees NIST-aligned controls, access, encryption, audit logging, and data governance. Coordinates incident management across technical teams, establishes operational KPIs, leads modernization and automation, and mentors data engineers, ETL specialists, analysts, and support staff.
Summary Generated by Built In
Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Information Systems Advisor II - Data & Operations Support
Division: Business Services
Union: IFT
Location: 501 S 2nd St, Springfield, IL – Sangamon County
Salary: Range $8,020 to $14,138 monthly- commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Acts independently in a senior technical role providing hands-on technical leadership, platform oversight, and supervisory guidance for the agency’s enterprise data operations environment; ensures reliable execution of data pipelines, stable platform operations, and secure/NIST‑aligned data handling practices across the organization; supervises data engineers, ETL specialists, support analysts, and operational staff who maintain data pipelines, ingestion processes, data quality checks, monitoring, and platform‑level support functions; responsible for ensuring data availability, performance, operational reliability, and compliance.
Duties and Responsibilities:
Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND 4.5 years of experience with technical systems and/or programming experience and/or IT project management, including at least 1-year supervisory experience or any equivalent combination of education and experience.
Knowledge, Skills and Abilities:
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Job Title: Information Systems Advisor II - Data & Operations Support
Division: Business Services
Union: IFT
Location: 501 S 2nd St, Springfield, IL – Sangamon County
Salary: Range $8,020 to $14,138 monthly- commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Acts independently in a senior technical role providing hands-on technical leadership, platform oversight, and supervisory guidance for the agency’s enterprise data operations environment; ensures reliable execution of data pipelines, stable platform operations, and secure/NIST‑aligned data handling practices across the organization; supervises data engineers, ETL specialists, support analysts, and operational staff who maintain data pipelines, ingestion processes, data quality checks, monitoring, and platform‑level support functions; responsible for ensuring data availability, performance, operational reliability, and compliance.
Duties and Responsibilities:
- Technical Leadership & Operational Architecture- Provides technical direction for enterprise data operations, including ingestion pipelines, ETL/ELT workflows, scheduling, monitoring, and failure recovery practices; Designs secure and scalable data processing architectures aligned with enterprise standards; Leads root‑cause analysis, optimization efforts, and modernization of operational data tools and workflows. For example, Azure Data Factory & Synapse pipelines using Pyspark for Medallion Architecture.
- Team Supervision & Staff Development-Supervises data operations engineers, ETL specialists, and support personnel; Assigns work, reviews technical deliverables, conducts performance evaluations, and provides coaching and mentorship; Ensures cross‑training, skill development, and adequate staffing coverage for mission-critical operations.
- Security, Compliance, and NIST-Aligned Practices-Ensures all operational processes comply with NIST-aligned security controls and ILSOS/statewide cybersecurity policies; Implements secure data transport methods, access controls, encryption standards, and audit logging requirements; Coordinates with cybersecurity and governance teams on data classification, retention, and secure handling of sensitive data; Assists with audits, compliance reviews, and agency-wide modernization activities using tools such as Microsoft Purview.
- Cross-Functional Coordination & Incident Management-Collaborates with Data Governance & Compliance, Data Analytics & BI, Application Development, and Infrastructure teams to support integrated workflows; Serves as an escalation point for operational incidents affecting data availability, ingestion pipelines, or platform stability; Communicates operational impacts, timelines, and resolutions to stakeholders and leadership using services such as Azure monitoring and Log analytics.
- Quality Assurance & Continuous Improvement-Establishes operational KPIs and quality thresholds for pipeline success, uptime, latency, and data freshness; Leads automation initiatives, performance tuning, documentation improvements, and operational standardization; Evaluates new tools, technologies, and platforms to improve reliability and efficiency; Provides support for special projects, enterprise initiatives, and additional responsibilities assigned within the Enterprise Data Practice for example DevOps and pipeline observability frameworks
- Performs other duties as assigned.
Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND 4.5 years of experience with technical systems and/or programming experience and/or IT project management, including at least 1-year supervisory experience or any equivalent combination of education and experience.
Knowledge, Skills and Abilities:
- Requires extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a suitable form and has an appreciation of the wider business context for those programs.
- Requires excellent oral and written communication skills for effective engagement with colleagues and internal users/customers.
- Requires extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, evaluating, and solving problems of a procedural, organizational, administrative, and/or technical nature.
- Requires the use and understanding of appropriate methods, tools, applications, and processes to demonstrate a rational and organized approach to work.
- Requires awareness and adherence to organizational standards for security, privacy, and ethics.
Requires extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer. - Requires extensive knowledge of the principles and techniques of computer system documentation.
- Requires the desire to seek to identify learning and professional development opportunities.
- Requires extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools.
- Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions.
- Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form.
- Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
- Requires the ability to lift, carry, and push/pull 0 – 50lbs.
- Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
- Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
- Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Skills Required
- Two years of college coursework in computer science, or equivalent combination of education and experience
- 4.5 years of experience with technical systems, programming, and/or IT project management
- At least one year of supervisory experience
- Excellent oral and written communication skills
- Extensive knowledge of systems design and implementation, computer operations, programming, data capture, remote data transmission, and computer system documentation
- Ability to analyze problems, organize and logically analyze data, and present results clearly
- Willingness to travel
- Valid Illinois driver's license, as required by the position
- Ability to lift, carry, and push or pull up to 50 pounds
Illinois Secretary of State Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Illinois Secretary of State and has not been reviewed or approved by Illinois Secretary of State.
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Retirement Support — A defined-benefit pension through SERS is standard for SOS employees, with Tier 1/2 rules and reciprocity across Illinois public systems that bolster long‑term security. Optional 457(b) deferred compensation and retiree health contribution credits further enhance retirement readiness.
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Healthcare Strength — Comprehensive medical, dental, vision, and life insurance are available via the State Employees Group Insurance Program with multiple plan types and annually published rates. Coverage includes modern features such as GLP‑1 medications (subject to program rules) and medically necessary gender‑affirming care in line with Illinois law.
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Leave & Time Off Breadth — Employees have vacation, sick time, state holidays, and parental leave, and Illinois added paid leave “for any reason” in 2024. Agency and statewide materials outline typical PTO ranges and administration through CMS.
Illinois Secretary of State Insights
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The Company
What We Do
The Illinois Secretary of State's office is a government agency responsible for administering essential state services. Its primary duties include overseeing the registration of business entities, managing driver and identification services via the DMV, handling vehicle titles and license plates, and maintaining the Illinois State Library and State Archives to serve the public and preserve historical records.
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