The Role
Provides organization-wide desktop and helpdesk support, administers Microsoft 365, Intune, and user accounts, manages onboarding and offboarding, deploys devices, coordinates vendors, supports endpoint security and networking, and independently resolves technology issues while improving IT processes and user experience.
Summary Generated by Built In
Information Systems Admin
Location: St. Louis, MO (On-Site)
Schedule: 8:30 AM — 5:30 PM Monday through Friday, and after regular business hours as needed
Compensation: $55,000 — $85,000
We Find A Way.
At Crossroads Courier, every delivery matters.
We're looking for an Information Systems Administrator who enjoys solving problems, helping people, and taking ownership of technology issues from start to finish.
This role serves as the primary IT contact for employees across the organization and will support Microsoft 365 administration, device management, onboarding, vendor coordination, and day-to-day technology support.
What You'll Do
- Provide desktop and helpdesk support for employees
- Administer Microsoft 365, Intune, and user accounts
- Manage employee onboarding and offboarding
- Deploy and maintain computers, mobile devices, and equipment
- Coordinate with technology vendors and service providers
- Support endpoint security, networking, printers, and connectivity
- Troubleshoot and resolve technology issues independently
- Help improve technology processes and user experience
What We're Looking For
- 3+ years of desktop support, systems administration, or IT generalist experience
- Microsoft 365 administration experience
- Intune or endpoint management experience
- User onboarding and offboarding experience
- Experience managing hardware and technology assets
- Vendor management and issue resolution experience
- Basic networking and security troubleshooting skills
- Ability to work independently and take ownership of issues
Preferred Experience
- Transportation, logistics, healthcare, or similar industries
- Microsoft Copilot or AI tools
- MSP (Managed Service Provider) environments
- Zoho CRM or CXT TMS
- Cybersecurity or security administration exposure
Why Crossroads Courier?
- High-impact role with visibility across the organization
- Opportunity to work autonomously and make a difference
- Broad exposure to systems, security, vendors, and end-user support
- Growth potential within the technology organization
- Collaborative and entrepreneurial culture
- Competitive compensation and benefits package
If you're a proactive problem solver who enjoys helping people, learning new technologies, and taking ownership of results, we'd love to hear from you.
Crossroads Courier is committed to providing equal employment opportunities to all employees and applicants for employment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Skills Required
- 3+ years of desktop support, systems administration, or IT generalist experience
- Microsoft 365 administration experience
- Intune or endpoint management experience
- User onboarding and offboarding experience
- Experience managing hardware and technology assets
- Vendor management and issue resolution experience
- Basic networking and security troubleshooting skills
- Transportation, logistics, healthcare, or similar industry experience
- Microsoft Copilot or AI tools experience
- Managed Service Provider environment experience
- Zoho CRM or CXT TMS experience
- Cybersecurity or security administration exposure
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The Company
What We Do
Crossroads Courier is a privately held corporation, headquartered in St. Louis, Missouri, that provides a wide spectrum of time-critical, local and nationwide, courier and delivery services. From Warehousing and Logistics to scheduled or next-day deliveries, Crossroads Courier can handle all of your courier needs. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace for its employees. Local Courier services throughout St. Louis, Kansas City, Phoenix and Las Vegas metro areas include: • On-demand Messenger Service • Rush Deliveries • Scheduled Courier Service • Next Day Distribution • Dedicated Route Service • Fleet Replacement Service • Line Haul Service • Critical Parts Storage
