Information Specialist

Description

 LAC Federal is seeking an Information Specialist to provide information and administrative support services including data management, information tracking, correspondence support, and customer assistance. 

Responsibilities

• Maintain information repositories and tracking systems 
• Support document and correspondence management 
• Conduct data entry and information verification 
• Assist staff and visitors with administrative requests 
• Prepare reports and routine communications 

Requirements

Mandatory Requirements

• At least 5 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Experience evaluating program effectiveness and recommending improvements
• Experience providing training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience with federal travel regulations
• Experience setting up conference, board, or training rooms
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree in business or information management and/or related certifications preferred
• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive
• environment.
• Possess strong organizational and customer service skills.
• Must be a U. S. Citizen
• Ability to obtain and retain a “SECRET” security clearance. Active clearance strongly preferred

Preferred Requirements

• Experience supporting DOS or civilian agencies preferred 

Physical Requirements

• Ability to lift, carry, move, and organize files, records, file boxes, office supplies, and related materials throughout the workday, including occasional lifting of up to 25–30 pounds. 
• Ability to sit, stand, walk, bend, reach, and use standard office equipment and computer systems for extended periods while performing administrative, data entry, records management, and customer support functions. 
• Ability to provide on-site event and technical support, including setting up conference or training rooms, troubleshooting audiovisual equipment, and responding quickly to time-sensitive operational needs in a fast-paced office environment.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.