We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office - Santa BarbaraPosition Overview:
Repairs, moves, adds and changes, and installs small-to-large projects and performs preventative maintenance on unified communication systems and related applications. Provides technical design, implementation, and validation services for infrastructure technologies. Designs systems integration and monitors systems performance ensuring optimum operations. Provides technical guidance and support to Information Services (IS) personnel. Provides requirements for network engineering, implementation, and operations.Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma
Associate's in Computer Science, Information Technology, or related field
TYPICAL EXPERIENCE:
2 years of recent relevant experience.
PREFERRED EXPERIENCE:
Cisco Call Manager and Cisco
Unity Voicemail
NEC VOIP
SKILLS AND KNOWLEDGE:
Knowledge of multi-unified communication and/or telecommunications platforms.
Working knowledge of Internet Protocol (IP) networking.
Intermediate knowledge of cabling standards and documentation maintenance.
Knowledge of automatic call distributor (ACD).
Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Analyze information, problems, situations, practices, or procedures in order to identify relevant concerns and factors.
Establish and maintain cooperative working relationships with clients, Information Services (IS) team members, management, and executive personnel/staff.
Expertise with data quality issues.
Work as part of a team and collaborate with colleagues.
Working knowledge of overhead paging system.
Working knowledge of operator console.
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday - FridayWeekend Requirements:
As NeededBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $34.25 to $51.38 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
What We Do
Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.
