Information Security Manager - IAM Operations

Posted 14 Hours Ago
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Chandler, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead IAM operational teams, optimize identity and access management processes, investigate incidents, manage risk, and support RBAC, PAM, lifecycle management, onboarding, offboarding, and access reviews. Develop strategies, metrics, training, and reporting while partnering with IT, cybersecurity, HR, business stakeholders, vendors, auditors, and regulators. Drive IAM projects, automation, compliance, operational resilience, and continuous process improvements.
Summary Generated by Built In
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader -we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.
You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!
About this role:
Wells Fargo is seeking an Information Security Manager to join our Cybersecurity Technology group. The Cybersecurity group is responsible for protecting the company from cyber threats, engaging with Wells Fargo businesses, assessing information security risk, providing identity services, performing security engineering, and operating the Cybersecurity function.
This Information Security Manager will be responsible for leading IAM operational teams and building a cross-trained organization that can effectively support multiple processes and functions. This role drives operational excellence, develops talent, promotes knowledge sharing, and ensures team members gain the skills necessary to provide coverage across critical functions. This manager will partner with stakeholders to deliver secure, compliant, and efficient access management services while improving workforce flexibility, resiliency, and employee development.
In this role, you will:
  • Manage and optimize IAM business operations, ensuring alignment with organizational security and business objectives
  • Investigate security incidents and recommend corrective action or risk treatment plans
  • Provide training to users on IAM policies and procedures and offer expert troubleshooting and support for IAM-related issues
  • Collaborate with IT, cybersecurity, HR, and business teams to enhance IAM processes, automation, and efficiency
  • Develop IAM business strategies, metrics, and reporting to measure effectiveness and compliance
  • Support IAM program initiatives, including role-based access control (RBAC), privileged access management (PAM) and identity lifecycle management
  • Ensure seamless onboarding, offboarding and access review process to maintain security and minimize risks
  • Manage IAM-related projects, driving continuous improvements in identity governance, workflows, and user experience
  • Act as a liaison between business stakeholders and IAM technical teams to translate business needs into actionable IAM strategies
  • Monitor and enhance IAM risk management processes, ensuring timely mitigation and security gaps
  • Work with vendor, auditors, and regulatory bodies to ensure IAM operations adhere to best practices
Required Qualifications:
  • 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience in Information Security operations management or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of Leadership experience

Desired Qualifications:
  • 5+ years of Identity Access Management experience preferred
  • 2+ years of Technology or Business controls experience
  • 2+ years related work experience in financial industry operations or systems
  • Strong understanding of IAM frameworks, identity governance, and security best practices
  • Familiarity with IAM technologies such as Okta, SailPoint, Microsoft Azure AD, CyberArk or similar platforms
  • Familiarity with authentication protocols (SAML, OAuth, OpenID Connect, LDAP) and compliance frameworks
  • Proven ability to manage IAM projects, optimize processes, and drive operational efficiencies
  • CISSP, CISM, or other relevant information security professional certifications
Job Expectations:
  • This position offers a hybrid work schedule - ability to work in office
  • This position is not eligible for Visa sponsorship
  • Relocation assistance is not available for this position
Posting End Date:
5 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 5+ years of Information Security Analysis experience or equivalent demonstrated through work experience, training, military experience, or education
  • 5+ years of Information Security operations management experience or equivalent demonstrated through work experience, training, military experience, or education
  • 2+ years of leadership experience
  • 5+ years of Identity Access Management experience
  • 2+ years of Technology or Business controls experience
  • 2+ years of related work experience in financial industry operations or systems
  • Strong understanding of IAM frameworks, identity governance, and security best practices
  • Familiarity with IAM technologies such as Okta, SailPoint, Microsoft Azure AD, CyberArk, or similar platforms
  • Familiarity with SAML, OAuth, OpenID Connect, LDAP, and compliance frameworks
  • Ability to manage IAM projects, optimize processes, and drive operational efficiencies
  • CISSP, CISM, or other relevant information security professional certification

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQSan Francisco, CA
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Chandler, AZ
Charlotte, NC
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