Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Join our Governance, Risk & Compliance (GRC) team as an Information Security Compliance Analyst. You will lead critical security programs that protect the organization and empower the workforce. This role sits at the intersection of security awareness, phishing prevention, and policy governance—reporting to the IT Risk and Information Security Manager.
What You’ll Do
- Design and implement phishing simulation campaigns; analyze emerging threat trends; develop targeted intervention strategies; and build automated reporting and response mechanisms
- Develop and manage a policy exception framework with standardized review, documentation, and tracking processes aligned to organizational risk tolerance.
- Build and deliver a tiered security awareness curriculum addressing cyber threats through engaging, multi-format materials and function-specific learning paths.
- Maintain detailed audit trails across all programs to ensure compliance with information security protocols and industry frameworks including NIST, ISO 27001, and PCI DSS
- Manage exception currency and access removal to ensure policy exceptions remain current and aligned with evolving risk posture
What We’re Looking For
- 3–5 years of experience in Information Security, specifically within GRC or Security Awareness.
- Experience designing and executing organizational phishing simulations, from technical setup through reporting and trend analysis.
- Experience developing engaging, multi-format security awareness curricula and role-based training content.
- Solid background in managing security policy exceptions, including risk alignment, documentation, and audit trail maintenance.
- Skilled in creating reporting mechanisms to track phishing resilience, training completion rates, and overall program effectiveness.
- Able to translate complex security concepts into clear, digestible training for all organizational levels, including executive audiences.
- Familiarity with NIST CSF, ISO 27001, PCI DSS, or SOC2 as they relate to policy management and training compliance.
- Experience with phishing simulation and LMS platforms such as KnowBe4, Proofpoint, or Adaptive Security, and GRC workflow tools such as Jira, ServiceNow, or Onspring.
- Bachelor's degree in Information Security, Information Systems, or a related field (or equivalent experience).
- Current CISSP or CISA certification preferred.
Location
Mexico
Click here to learn more about the benefits we offer in Mexico.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- 3-5 years of experience in Information Security, specifically within GRC or Security Awareness
- Experience designing and executing organizational phishing simulations, including technical setup, reporting, and trend analysis
- Experience developing multi-format security awareness curricula and role-based training content
- Background managing security policy exceptions, including risk alignment, documentation, and audit trails
- Ability to create reporting mechanisms to track phishing resilience, training completion, and program effectiveness
- Ability to translate complex security concepts into clear training for all levels, including executives
- Familiarity with NIST CSF, ISO 27001, PCI DSS, or SOC2
- Experience with phishing simulation and LMS platforms such as KnowBe4, Proofpoint, or Adaptive Security, and GRC workflow tools such as Jira, ServiceNow, or Onspring
- Bachelor's degree in Information Security, Information Systems, or related field (or equivalent experience)
- Current CISSP or CISA certification
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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