Location: Remote - U.S. Only (or Hybrid in Denver, CO)
Type: Full-Time
Clearance: Must pass FBI fingerprint and background check in multiple states
GovWorx is helping public safety rise to today's greatest challenge: the loss of experience. Our AI-powered platform, CommsCoach, supports 9-1-1 and emergency communications centers across the country by automating quality assurance, training, and real-time call evaluation—allowing agencies to strengthen their teams and better serve their communities. or the one you already have.
Position OverviewWe're looking for an experienced Information Security Analyst to help build and improve the next generation of AI systems used by public safety agencies across the country. This role sits at the intersection of IT Security, SaaS Application Security, and Security Compliance.
You'll own the evaluation and continuous improvement of production security systems, developing automated pipelines for things like security scans and penetration testing, responding to security questionnaires and RFPs, and managing our compliance frameworks (SOC2 Type 2, NIST, CJIS, etc.). You'll work closely with IT, sales, engineers, and product managers to ensure our systems remain secure, reliable, and trustworthy in real-world public safety environments.
Key ResponsibilitiesMange and conduct penetration testing on a regular schedule.
Select, implement, and manage antivirus scanning.
Select, implement, and monitor SIEM tooling.
Assess existing and future software systems for security posture and compliance.
Manage and conduct training programs for role specific security needs (e.g. engineers, general staff, etc.).
Assess existing Business Continuity and Disaster Recovery plans and implement continuous improvements.
Manage and conduct compliance operations to maintain current compliance frameworks and acquire additional certifications as needed.
Respond to security questionnaires and RFPs.
Must have US citizenship and pass FBI fingerprint and background check in multiple states.
5+ years of experience in security analysis / operations.
Experience managing a compliance process including at least SOC2 / NIST / ISO.
Experience evaluating the security of third-party systems and services / new vendors.
Experience evaluating security concerns unique to AI systems.
Experience using AI in personal and / or business workflows.
Clearance: Must pass FBI fingerprint and background check in multiple states
Basic software development experience.
Criminal Justice Background.
Public Sector, Government, or Public Safety experience.
Help build AI systems that directly support first responders and emergency communications professionals
Own AI quality, evaluation, and continuous improvement for production applications
Work on cutting-edge LLM technologies and help shape the future of Responsible AI
Collaborate with a high-performing team across AI, engineering, product, and data science
Solve technically challenging problems with real-world impact on public safety
Influence AI strategy and evaluation practices across a growing technology company
Skills Required
- U.S. citizenship
- Pass FBI fingerprint and background checks in multiple states
- 5+ years of experience in security analysis or security operations
- Experience managing compliance processes, including SOC 2, NIST, or ISO
- Experience evaluating the security of third-party systems, services, and new vendors
- Experience evaluating security concerns unique to AI systems
- Experience using AI in personal or business workflows
- Basic software development experience
- Criminal justice background
- Public sector, government, or public safety experience
What We Do
At GovWorx, we help Public Safety tackle one of its toughest challenges: keeping great people in the profession. 911 centers face growing pressure from staffing shortages, burnout, and rising public expectations. Most tech solutions focus on operations, we focus on the people behind the calls. Our AI-powered platform supports the entire telecommunicator career cycle, from hiring and training to QA, coaching, and retention. We help agencies: Hire smarter by identifying high-potential candidates Train faster with insight-driven onboarding Coach better through performance data and suggested prompts Retain longer by reducing burnout and recognizing great work We replace biased, manual QA with fair, scalable, AI-driven reviews, giving supervisors clarity, time, and confidence to lead well. We surface the calls that matter, flag risks early, and provide actionable insights to help teams grow. By putting people first, we’re helping agencies solve today’s staffing crisis and build a stronger, more sustainable future for public safety.
Why Work With Us
At GovWorx, we don’t replace people with AI, we empower them. Our tools help agencies hire smarter, train faster, and retain longer. By putting people first, we’re tackling the staffing crisis and preparing the next generation of public safety pros.
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