Information Management Associate

Posted 4 Days Ago
Be an Early Applicant
Caracas, Municipio Libertador, Distrito Capital, VEN
In-Office
Mid level
Professional Services • Social Impact
The Role
Support operationalization of data standards, collect/clean/aggregate data, produce statistics, maps and dashboards, coordinate data collection teams, share UNHCR data with partners, and provide technical IM advice and capacity building for emergency response.
Summary Generated by Built In

Deadline for Applications

July 18, 2026

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Temporary > Temporary Assignment/ Appointment

Hardship Level

D

Family Type

Family

Residential location (if applicable)

Target Start Date

2026-08-01

Target End Date

2026-12-31

Standard Job Description

Information Management Associate
Organizational Setting and Work Relationships
The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Collect, collate and process information and perform data quality and consistency control.
- Produce summary statistics.
- Support the coordination of data collection teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
Information Technology;
Statistics;
Social Sciences;
HCR Operatnl Dta Mgmt Lrng Prg;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable
Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.
Functional Skills
DM-ArcGIS (Geographic Information System)
IM-Statistics Analysis
*IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The Information Management Associate supports the collection, analysis and dissemination of critical information products required for emergency preparedness and response. S/he provides timely information management support to operational units, Field Offices and emergency response teams, ensuring the availability of reliable data to inform evidence-based decision-making during rapidly evolving humanitarian situations. The incumbent operationalizes data standards and emergency information management frameworks at field level, compiles and triangulates data from multiple sources and populations of concern, and transforms complex information into actionable insights through assessments, dashboards, maps, population estimates and analytical products that strengthen situational awareness and operational planning.

The Information Management Associate must be proactive, highly adaptable and capable of delivering results under pressure in fast-paced emergency environments. S/he continuously updates knowledge and skills in information management systems, data science, statistics, geospatial analysis, artificial intelligence and innovative technologies relevant to humanitarian operations. The incumbent provides technical guidance and leadership to Information Management teams, supports coordination with interagency partners, implementing partners and government counterparts, and contributes to capacity-building initiatives through training and mentoring. Strong analytical, communication and teamwork skills, combined with the ability to rapidly adapt to changing operational priorities, are essential to support effective emergency response and coordination.
Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at [email protected] or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.

Functional Clearance

This position doesn't require a functional clearance

Required languages (expected Overall ability is at least B2 level)
Spanish

,

English

,

Desired languages

,

,

Additional Qualifications

Skills

DM-ArcGIS (Geographic Information System), IM-Statistics Analysis, IT-Microsoft Excel

Education

Certifications

Information Technology - Other, Social Sciences - Other, Statistics - Other

Work Experience

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Other information

Skills Required

  • 3 years relevant experience with High School Diploma; or 2 years relevant experience with Bachelor or higher
  • Experience handling confidential data and understanding of different data collection methodologies
  • DM-ArcGIS (Geographic Information System) proficiency
  • IM-Statistics Analysis (ability to produce summary statistics and perform data quality control)
  • IT - Microsoft Excel (advanced skills)
  • Knowledge of English and Spanish (overall ability at least B2)
  • Experience in web design and software development
  • Ability to formulate information management technical requirements and operating procedures
  • Certificates in Information Technology, Statistics, Social Sciences, or HCR Operational Data Management learning programme
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The Company
HQ: Geneva
16,381 Employees
Year Founded: 1950

What We Do

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for people forced to flee their homes due to conflict and persecution.

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