Information Governance Officer

Posted 9 Days Ago
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Newton, Somerset, England, GBR
Hybrid
30K-44K Annually
Entry level
Edtech • Professional Services
The Role
Manage information rights requests, data protection advice, incidents, complaints, records, retention, publication requirements, and regulatory enquiries. The role involves assessing evidence, making disclosure decisions, advising university colleagues, maintaining governance records, analyzing risk trends, delivering training, updating policies, and coordinating improvement activities while meeting statutory deadlines.
Summary Generated by Built In
From information rights dilemmas to new research and technologies, help Bath Spa University put responsible information use into practice. 
Join our Information Governance Team in a varied role where you’ll take ownership of cases, turn complex requirements into clear advice and work with colleagues across the University to protect people’s information and support openness.

About the Role
You will manage information rights requests, assess evidence and reach balanced disclosure decisions within statutory deadlines, escalating complex or higher risk matters appropriately. Working with colleagues across the University, you will provide practical advice on data protection risks in projects, research, technologies and supplier and partnership arrangements.
 
 Your work will also include investigating personal data incidents and complaints, recommending remedial action and coordinating evidence for reviews, appeals and regulatory enquiries. You will support processing records, information asset records and retention arrangements; maintain the Publication Scheme; and analyse casework and risk trends to inform improvements and assurance reporting.
 
 You will develop and deliver training and guidance, lead defined improvement activities such as policy updates, and contribute to a resilient service through effective prioritisation, knowledge sharing and collaborative working.

About You
  • Relevant experience in information governance, information rights, compliance, records management or comparable regulatory work, demonstrating the ability to manage cases and provide professional advice; sound working knowledge of UK data protection legislation and the Freedom of Information Act and their practical application.
  • Ability to research and interpret requirements, assess evidence and reach balanced, reasoned decisions and recommendations, exercising sound judgement and discretion.
  • Clear, accurate written and verbal communication, with the ability to explain requirements to non-specialists, influence colleagues and challenge constructively; a collaborative, service-focused approach.
  • Ability to work independently, manage competing priorities and statutory deadlines, and recognise when senior or specialist advice is needed.
  • Confidence using digital tools to review information and maintain accurate case records, with the ability to learn new systems; ability and willingness to work towards a relevant information governance qualification if not already held.
  • A relevant professional qualification in data protection, information rights, records management or a related discipline.
  • Experience in one or more of: subject access requests, data incident investigations, data protection impact assessments, transfer risk assessments or records management.
  • Experience in higher education, the public sector or another complex regulated organisation.
For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description. 

Additional Information
Salary Grade 7 - Starting from £39,560 rising to £44,352 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
Interview Date - 24th November 2026

Staff Benefits

We offer a wide range of great benefits at BSU, including
  • Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
  • Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
  • Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme 
  • Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
  • Transport schemes including Electric Vehicle Scheme and Cycle to Work
  • Wide range of discounts and financial benefits, accessed through and easy-to-use app
For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About
At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.An impressive 84% of our staff said they would recommend the University to a friend as a good place to work. We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:Respect Inclusivity CollaborationSustainabilityWe are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all. Information about visa sponsorshipUnder the 2006 Immigration, Nationality and Asylum Act the University has a duty to prevent illegal working by carrying out document checks on all potential employees to confirm that a person has the right to work in the UK.Please note that the University has a legal responsibility to ensure that all employees are entitled to live and work in the UK.For some vacancies (those requiring specific specialist skills or in shortage occupations) we may be able to obtain a certificate of sponsorship for a suitably qualified applicant. Due to the limited availability of sponsorship resources, not all vacancies in this category will be eligible for Skilled Worker sponsorship. Sponsorship eligibility will be assessed on a role-by-role basis and is normally limited to positions that meet the University's workforce and immigration criteria.In light of this, for most vacancies it will be unlikely that permission to work in the UK would be granted.For further information please click here to visit the UK Visas and Immigration website.

Skills Required

  • Relevant experience in information governance, information rights, compliance, records management, or comparable regulatory work
  • Working knowledge of UK data protection legislation and the Freedom of Information Act
  • Ability to research and interpret requirements, assess evidence, and make balanced decisions and recommendations
  • Clear written and verbal communication skills, including explaining requirements to non-specialists
  • Ability to work independently, manage competing priorities and statutory deadlines, and escalate when appropriate
  • Confidence using digital tools to review information and maintain accurate case records
  • Ability and willingness to work toward a relevant information governance qualification if not already held
  • Relevant professional qualification in data protection, information rights, records management, or a related discipline
  • Experience with subject access requests, data incident investigations, data protection impact assessments, transfer risk assessments, or records management
  • Experience in higher education, the public sector, or another complex regulated organization
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The Company
HQ: Bath
2,301 Employees

What We Do

We power inclusive growth through creative education and skills development, and we shape futures using practice based, innovation-intensive learning for all.

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