Informatics Account Manager

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
84K-101K Annually
Junior
Biotech
The Role
Manages and grows FreezerPro customer accounts across the western United States. Responsibilities include maintaining Salesforce pipelines and forecasts, delivering product demonstrations, closing complex sales, developing leads, supporting distributors, and serving as a trusted customer resource. The role requires up to 25% travel and focuses on laboratory sample management and informatics solutions for life sciences customers.
Summary Generated by Built In
Azenta Inc.

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job TitleInformatics Account Manager

Job Description

Join our team at Azenta, where innovation drives everything we do. Be part of a customer-focused culture that values new ideas, collaboration, and challenging the status quo. 

  

Azenta Life Sciences is a global leader in automated biosample management and genomic services, supporting drug development, clinical research, and advanced cell therapies for leading pharmaceutical, biotech, academic, and healthcare institutions. With headquarters in Burlington, MA, and operations worldwide, we deliver unmatched expertise in lab analysis, sample management, informatics software, and consumables — managing over one billion samples globally. 

  

How You’ll Add Value… 

Our customers rely on cutting-edge technologies to store and analyze chemical and biological samples, driving breakthroughs in disease understanding and new treatments. 

  

As an Informatics Account Manager, you’ll be responsible for the overall sales results within the western US for the FreezerPro® system. Manage your own territory, collaborate with expert colleagues, and travel up to 25% while helping shape the future of research. 

FreezerPro® is Azenta Life Sciences intuitive, fast, reliable and secure solution which enables users to know precisely where a laboratory sample is located even before opening the freezer door. 
 
FreezerPro® is a web-based sample inventory management system ideal for small labs and SME customers. FreezerPro® manages hundreds of collections in all types of organizations ranging from small research outfits to central bio repositories with millions of records. Customers rely on FreezerPro® for secure management of samples and sample information. 

  

What You’ll Do… 

  • Manage and grow customer accounts within your assigned territory: US-West 

  • US-West Territory States: AK, AR, AZ, CA, CO, IA, IL, IN, ID, KS, LA, MN, MO, MT, ND, NE, NM, NV, OK, OR, SD, TX, WA, WY 

  • Manage & maintain an accurate pipeline in Salesforce for accurate monthly/quarterly forecasting 

  • Deliver engaging presentations and product demonstrations to customers 

  • Lead and close complex sales opportunities directly 

  • Collaborate with other Azenta product line teams to offer complete solutions 

  • Proactively identify and develop new leads and business opportunities 

  • Support and partner with distributor representatives to drive sales 

  • Serve as a trusted resource for customers and distributors, sharing product and company expertise 

  

What you will Bring… 

  • Bachelor's Degree required (Biology or Life Sciences preferred)  

  • 2+ Years relevant experience in account management selling to various stakeholders in a lab environment in a designated region/ territory. Bonus if you have software sales experience.  

  • Proven track record in meeting/ exceeding sales goals 

  • Experience with and knowledge of the sample storage and/or molecular biology market is desirable.  

  • Demonstrates keen business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing client relationships  

  • Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with key stakeholders of internal and external organizations  

  • Knowledge and expertise of sample biopreservation; Biobanking, cell cryopreservation, gene therapy, drug discovery is highly desirable 

  • Must have valid driver’s license  

  

Working Conditions/ Schedule 

  • Home office based (Western US, as defined above) 

  • Frequent business travel (up to 25%) 

  • Stable home office setup that can support virtual meetings and demos 

  • Compensation will include incentive target plus car allowance. Full benefits package plus 401k with corporate match. 

  

EOE  M/F/Disabled/VET 

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at [email protected] for assistance. 

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

United States Base Compensation: $84,000.00 - $101,000.00

The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications),  qualifications, performance, and geographic location, among other relevant business or organizational needs.

Skills Required

  • Bachelor's degree; Biology or Life Sciences preferred
  • 2+ years of relevant account management experience selling to stakeholders in a laboratory environment within a designated territory
  • Proven record of meeting or exceeding sales goals
  • Business acumen, decision-making, analytical, and organizational skills
  • Confident written and oral communication skills and ability to collaborate with internal and external stakeholders
  • Valid driver's license
  • Software sales experience
  • Knowledge of the sample storage and/or molecular biology market
  • Knowledge of sample biopreservation, biobanking, cell cryopreservation, gene therapy, or drug discovery

Azenta Life Sciences Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Azenta Life Sciences and has not been reviewed or approved by Azenta Life Sciences.

  • Equity Value & Accessibility — An employee stock purchase plan with a discounted share price and a lookback feature, plus equity and bonus eligibility, provides additional upside beyond base pay.
  • Retirement Support — A 401(k) program with company match is highlighted in official materials, indicating meaningful support for long‑term savings.
  • Leave & Time Off Breadth — Flexible or unlimited PTO is available for many salaried roles, and paid holidays are included in the package.

Azenta Life Sciences Insights

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The Company
HQ: Burlington, MA
1,095 Employees
Year Founded: 2011

What We Do

Azenta (Nasdaq: AZTA) is a leading provider of life sciences solutions worldwide, enabling impactful breakthroughs and therapies to market faster. Azenta provides a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. Azenta is headquartered in Chelmsford, MA, with operations in North America, Europe and Asia. For more information, please visit www.azenta.com.

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