Infor LN Analyst

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.

Join us for an exciting state-of-the-art ERP solution project. At this time, candidates without Infor LN Cloud Suite implementation experience are not being considered.

Your responsibilities:

• Take an active role in our next generation ERP implementation project with a primary scope in supporting the North American deployment

• Collaborate with internal stakeholders to gather and align requirements

• Understand and map configurations, as needed

• Provide first and second level technical support to end users

• Analyze the existing solution and recommend improvements to processes, data and the ERP

• Assist in creating end-user documentation

• Assist in creation of training materials and deliverables

• Support the end-users in using the ERP, promoting best practices

• Lead creation of use cases

• Test system changes utilizing business use cases and assist users with their testing efforts

• Maintain documentation of issues, resolution and knowledge base information

• Actively involved in system upgrades, deployment of new features and modules

Your Profile:

• 4+ years experience working with Infor LN Cloud and 4+ years experience gathering and documenting business processes

• Background in at least one these areas: Project Management, Finance, Supply Chain Management, Production

• Commercial or technical background (professional experience and/or degree)

• Ability to analyze business processes and implementing Infor LN Cloud ( in an international business environment is a plus)

• Experience providing level two technical support and worked hands on during system upgrades, enhancements and deployments

• Effective communication skills

• Flexibility and willingness to travel

• Business fluent English, (orally and in writing), Spanish is an advantage

Our offer to you:

• Kapsch’s approach is to develop and retain people. We invest in people

• Grow with our company and pursue internal career paths and goals (career mobility initiatives)

• Shape the future of Kapsch by joining our global ERP Team and participate in an exciting rollout project

• An important position that offers exciting challenges within an international and family-owned business environment

• We offer a market-compatible gross salary (minimum $ 102,000 - p.a to $126,000.) that will be according to your qualifications and relevant experience

• Benefits like modern workplace, home office/hybrid with corporate offices located in Austin, Chantilly, Secaucus, and Duluth, GA, flexible working hours, 401k, and no cost health insurance

At this time we are unable to provide sponsorship for this role and all applicants must have working rights in the US and pass a background check.

Kapsch is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.