Social Media & Community Manager

Reposted 3 Days Ago
Be an Early Applicant
3 Locations
Remote
Senior level
Agency • HR Tech • Professional Services
The Role
Own social media, content production, community management, organic growth, event promotion, paid media, and investor-relations campaigns across two brands and multiple individual accounts. Create and coordinate reels, stories, posts, scripts, and short-form videos; manage publishing calendars, vendors, compliance approvals, retargeting lists, lookalike audiences, collaborations, and outreach. Success is measured by consistent content output, engaged communities, audience growth, and generating two to three booked investor-relations calls weekly.
Summary Generated by Built In
Social Media & Community Manager
  • Type: Full-Time, Remote

  • Working Hours: Mondays - Fridays, 9:00am - 4:00pm CT plus 5 hours “on call” weekends/off hours via text or slack.

  • Location: LATAM / Central America (Remote)

  • Compensation: 2000 - 3000 USD per month (based on experience)

About the Company:

We are a US-based investment firm operating two distinct brands: an established real estate investment fund (Wilkinson) and a family-focused coaching and publishing brand (Thriving Families). Please read our values, and if you are aligned, we encourage you to apply.

About the role:

We are looking for a hybrid Social Media Strategist and Operator (hands on) who can bring both strategic vision and hands-on execution. You will act as the "Creative Director" for social—owning the big-picture strategy, content calendar, and organic growth while guiding our in-house designer and video editors. While you will have design and video support, you must be resourceful and capable of jumping into execution (copywriting, basic design, AI prompt engineering, posting) when needed.

This role blends content strategy, digital PR/outreach, brand building, and light paid media oversight to expand our reach among high-net-worth families, drive workshop registrations, and build a pipeline for future investors.

Key Responsibilities
  • Social Strategy & Creative Direction:

    • Own the content strategy, social calendar, and execution across both brands (Wilkinson and Thriving Families).

    • Direct in-house graphic designers and video editors with clear briefs and visual vision; maintain high quality-control standards before content goes live.

    • Research industry trends and competitors to design scroll-stopping content tailored to mature, high-net-worth audiences.

  • Top-of-Funnel Growth / Paid Media Strategy:

    • Manage paid social media campaigns focused on top-of-funnel brand awareness (driving book giveaways and workshop registrations for Thriving Families rather than direct investment lead gen).

    • Setup, test, and optimize Meta/social advertising settings to reach high-net-worth families.

    • Utilize AI tools, custom prompts, and retargeting strategies to keep content pipelines full and cost-effective.

  • Digital PR & Community Outreach:

    • Adopt a proactive Digital PR mindset: identify and reach out to relevant influencers, partner brands, and communities via DMs and digital channels to expand brand reach.

    • Oversee community health across platforms—engaging thoughtfully in comments and DMs to build genuine relationships with followers.

  • Content Production & AI Utilization:

    • Write polished, intelligent copy tailored to a 40–70 year old demographic (zero fluff, no excessive emojis, clear value).

    • Leverage AI workflows (ChatGPT, Claude, Midjourney, etc.) to streamline research, drafting, scheduling, and repurposing content at scale.

    • Manage compliance approvals for investment-related content.

Requirements
  • Experience: 4–5+ years running social media strategy, content creation, and growth for a brand, creator, or agency.

  • Strategic & Operational Hybrid: Ability to think like a Head of Content (strategy, messaging, audience profiling) while staying hands-on with platform settings, AI tools, and copy.

  • English Fluency: Excellent written and spoken English with strong business maturity, clear tone, and minimal accent for high-level partner communication.

  • Audience Fit: Deep understanding of how to communicate with mature, high-net-worth demographics (aged 40–70).

  • Technical & Platform Mastery: Deep, up-to-date knowledge of Meta’s business tools, LinkedIn, YouTube, and paid media setups.

  • Detail & Visual Standards: Exceptional eye for detail—ensuring zero graphical, factual, or contextual errors before publishing.

  • Communication: Fast, constant communication via Slack, email, and calendar RSVPs with low-ego, ownership-driven execution.

Preferred Qualifications
  • Prior experience managing social media in real estate, private equity, finance, or publishing/coaching.

  • Familiarity with directing remote designers or using tools like Canva, CapCut, or Adobe Suite when quick edits are required.

  • Proven track record using paid social to drive top-of-funnel events (workshops, book funnels, community building).

  • Strong experience building digital PR/influencer relationships through digital outreach.

#LI-NC1

Skills Required

  • 5+ years running social media and community management for a brand or creator
  • Portfolio of content created and evidence of growing an account
  • Native fluency with Instagram, Facebook, LinkedIn, YouTube or Shorts, and TikTok
  • Hands-on experience creating reels, stories, short-form videos, and social posts
  • Community management experience, including comments, direct messages, engagement, and audience segment health
  • Experience using AI tools for ideation, scripting, editing, and content repurposing
  • Strong English and ability to write in the voice of two distinct brands targeting adults aged 40 to 70
  • Owner's mindset, high-output work style, resourcefulness, and consistent communication
  • Ability to work independently and learn new tools quickly
  • Reliable remote work setup
  • Experience growing a founder, creator, or personal brand
  • Short-form video editing experience with CapCut or similar tools
  • Event or live social capture experience
  • Experience building AI-assisted content systems
  • Experience with community platforms such as Reddit, Telegram, WhatsApp, or GroupMe
  • Trend-aware and fast-iterating approach to content
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