Department:
InflightOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Inflight Safety Assurance Consultant invests in the future of Southwest’s People by driving Inflight’s Safety assurance processes including the facilitation of system assessments and associated research. This role also supports the design, implementation, and oversight of all Safety assurance targeted monitoring plans and documentation of those activities for Inflight Operations. This Consultant works collaboratively with Teams and Leaders throughout the Company to research, conduct audits, and drive the continuous improvement of Safety Assurance and regulatory compliance processes, including corrective follow-up to ensure findings are addressed. The Inflight Safety Assurance Consultant is organized, detail-oriented, and eager to support impactful initiatives that drive the future of Southwest.
Additional details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
- Provide guidance and expertise within the Safety assurance process, including identifying trends and recommending system assessments to Leadership
- Maintain documentation and record keeping activities as they relate to Safety assurance, targeted monitoring plans, and Safety promotion
- Assist and support all aspects of Safety assurance and targeted monitoring plans, including plan development, coordination, and follow-up
- Support and coordinate the system assessment process in Inflight Operations, including Root Cause Analysis (RCA)
- Review relevant industry data external to Inflight Operations and Southwest Airlines
- Build and maintain relationships with other Inflight Operations Teams, other SWA operating departments, and Corporate Safety & Security
- Conduct regular audits of Inflight Operations programs and processes, including front line audits in the operation
- Coordinate with other audit programs at Southwest Airlines (e.g., ISAP, IEP), and support external and third-party audits (e.g., DOD, IOSA)
- Assist Leader in Support and promotion of the SMS Safety Policy through regular review of the Safety Management Manual (SMM), contributions to SMM revisions, and dissemination of relevant SMM content to Inflight Operations Safety
- Support Safety Promotion (Communication and Training) for Inflight Operations
- Attend industry meetings and conferences related to Inflight Operations Safety on the Leader’s behalf
- May perform other job duties as directed by Employee’s Leaders
- Knowledge of commercial airline operations
- Knowledge of 14 CFR Part 5 Safety Management Systems and the most recent applicable Advisory Circular
- Skilled in analytic capabilities with the ability to break down and analyze various types of data (e.g. Employee reporting, injury & damage data, etc.)
- Skilled in collecting, organizing, visualizing and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
- Skilled in analytics and data validation
- Skilled in researching, problem solving, and investigation
- Skilled in verbal and written communication
- Ability to present to a wide variety of audiences
- Ability to have outstanding organizational skills with strong attention to detail
- Ability to possess strong interpersonal skills and work independently and as a Team player
- Ability to be energetic, self-motivated, and possess a strong work ethic and commitment to excellence
- Ability to provide friendly service to and maintain positive relationships with all Internal and External Customers
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Required: High School Diploma or GED
- Advanced level experience, seasoned and specialized knowledge in:
- Working within a Part 121 Airline Operation
- Assisting with developing and driving Safety Assurance processes and programs
- Aviation Safety Management Systems (SMS)
- Must meet all regulatory criteria to obtain and maintain a CREW badge designation; this position requires successful and continuous enrollment in Rap Back
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time.
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must be able to meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Competitive market salary from $95,750 per year to $106,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Southwest Airlines is an Equal Opportunity Employer.
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Southwest Airlines Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Southwest Airlines and has not been reviewed or approved by Southwest Airlines.
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Pay Growth & Progression — Pay progression is described as materially improving after major 2024 union agreements, especially for pilots and flight attendants. Compensation satisfaction is framed as stronger over time as step scales and seniority accumulate.
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Retirement Support — Retirement support stands out through a dollar-for-dollar 401(k) match and the presence of profit-sharing contributions that can add to retirement savings. Stock purchase access is also positioned as an additional ownership-oriented component of total rewards.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle value is elevated by extensive space-available travel privileges and broad travel-related discounts that can materially offset personal travel costs. Recognition mechanisms like points-based rewards are also positioned as an added lifestyle-oriented perk.
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What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
