Indysoft Analyst

About the Company 

Accredited Labs is rapidly emerging as the leading national provider of calibration services in the U.S., specializing in test and measurement equipment across industries such as aerospace, automotive, agriculture, food and beverage, life sciences, manufacturing, and packaging. 

Having completed over 20 tuck-in acquisitions in the past year—and with many more planned over the next 1–3 years—Accredited Labs is in a period of rapid expansion. Our mission is to build a cohesive national calibration network that leads the industry not only in size, but in technology, integration, and operational excellence. 

A key enabler of this mission is Indysoft, our enterprise calibration management system that powers day-to-day operations across branches. As we integrate newly acquired companies into our platform, Indysoft serves as the backbone of our scheduling, workflow, equipment, and quality management processes. The system’s ongoing enhancement and optimization are critical to ensuring a seamless, unified operation across our growing national network. 

Role Summary 

The Indysoft Analyst is a hands-on system expert responsible for maintaining, configuring, and improving Accredited Labs’ calibration management platform. This role ensures that Indysoft operates smoothly across all branches and supports the day-to-day needs of administrators, technicians, and quality teams. 

The analyst will implement new workflows that improve how administrators manage equipment and customer data, how technicians perform calibrations, and how the quality team oversees QC processes. They will ensure system functionality aligns with operational requirements while maintaining data accuracy and standardization across locations. 

This role also supports data integrations within the broader technology ecosystem, helping connect Indysoft to reporting, financial, and customer systems. As Accredited Labs continues to acquire and integrate new businesses, the Indysoft Analyst will play a central role in onboarding new branches, supporting users, and troubleshooting issues to ensure smooth and consistent operations across the national network. 

Key Responsibilities 

System Administration 

• Configure, maintain, and optimize the Indysoft calibration management system to ensure smooth daily operations across all branches. 

• Manage user accounts, permissions, and security settings while ensuring proper access control and data protection. 

• Monitor system performance, troubleshoot issues, and coordinate with vendors or internal IT teams to resolve technical problems quickly. 

Workflow Development 

• Design and implement new workflows that enhance efficiency for administrators managing equipment and customers, technicians performing calibrations, and quality teams overseeing QC processes. 

• Standardize processes across branches to improve data consistency, calibration traceability, and customer reporting accuracy. 

• Continuously review and refine system configurations to align with evolving operational needs and industry standards. 

Integration and Data Management 

• Support data integrations between Indysoft and other business systems, including reporting, CRM, and financial platforms. 

• Ensure data integrity through validation, audit checks, and regular system cleanups. 

• Collaborate with the data and technology teams to improve visibility, reporting accuracy, and automation across the enterprise tech stack. 

Branch Support and Onboarding 

• Serve as contact for branch system support, resolving user issues, providing guidance, and ensuring operational continuity. 

• Lead system onboarding and training during new branch acquisitions, ensuring smooth data migration and alignment with corporate standards. 

• Document system procedures, training materials, and process updates to support consistent user adoption nationwide. 

Experience 

Required skills 

• Experience using Indysoft workflows, either as an administrator or technician, with a strong understanding of calibration operations and data flow. 

• Demonstrated ability to learn new technology systems quickly and troubleshoot basic IT or software-related issues. 

• Strong project management and organizational skills, with the ability to prioritize multiple system updates, user requests, and improvement initiatives. 

• Excellent communication skills, with the ability to collaborate effectively across technical and non-technical teams. 

• Highly dependable, detail-oriented, and comfortable supporting users in a fast-paced, growing organization. 

Nice to have skills 

• Familiarity with Visual Basic (VBA) for light backend configuration and automation within Indysoft. 

• Basic knowledge of Python or SQL for integrations, data extraction, or database management. 

• Understanding of data integrations between Indysoft and business systems such as CRM, ERP, or reporting platforms. 

Benefits

We value our team and offer a comprehensive benefits package for full-time employees, including:

• Comprehensive medical insurance
• Dental insurance
• Vision coverage
• 401(k) with company match
• Company-paid life insurance
• Paid Time Off (PTO)
• Paid company holidays
• Company-provided equipment and tools needed for the role

Equal Opportunity Employer

Accredited Labs is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. All employment decisions are based on qualifications, merit, and business needs.