Industry Experience Specialist

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Job Description:

Job Summary

As Industry Experience Specialist you support strategies for profitable growth across industry segments, including go-to-market plans and growth roadmaps. You drive growth initiatives cross-functionally and launch new capabilities.

You work closely with a variety of cluster stakeholders and support functions including Business Planning, Customer Communications, Revenue Management and Industrial Engineering.  You will also work closely with Region Go-to-Market partners. The position includes the development of presentations, insights, recommendations and results to socialize growth plans and outcomes with senior management and stakeholders but has strong emphasis on cooperation with Sales and creation of value propositions.

 Your main areas of responsibility

• Collect insights and develop a deep understanding of the market situation, industry segments and its dynamics
• Facilitate the ideation process mapping on gaps and emerging opportunities
• Conduct field research to understand customer needs and identify opportunities to enhance the value propositions of UPS
• Conduct Market Intelligence research, identifying advantages and areas for improvement
• Develop growth strategies for targeted segments, including business cases, value propositions, growth initiatives and launch plans on an ongoing basis
• Collaborate cross-functionally to execute planned growth initiatives (incl. webinars, events…)
• Work in strong alignment with Sales and provide knowledge and insights on customer pain points per industry and value propositions
• Create compelling content and supporting tools for Sales
• Create presentations on market, growth plans, initiative results etc. for senior management
• Develop strategies to enhance the experience at each stage of the customer journey, based on targeted segments and requirements
• Support the Communications team on translations and local adaptations of European customer communications
• Review, propose and support engagement opportunities through sponsorships, trade fairs and other brand visibility as part of targeted segment’s growth strategy

Your Profile

• Master’s or Bachelor’s degree – preferably Marketing, Communications or Business Science with 1 year of work experience.
• You have excellent communication and presentation skills (oral and written).
• You are self-driven and have a high degree of accuracy and accountability
• You are curious to understand complex problems and think outside the box
• You are fluent in Dutch (native language level) and English, French is an advantage
• You demonstrate strong prioritization, problem-solving and analytical skills.
• You enjoy working in a fast-paced environment and communicating to a wide variety of stakeholders
• Advanced skills in MS PowerPoint, Excel and Access are a great plus.

Employee Type:
 

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