Industry Experience Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

As Industry Experience Specialist you support strategies for profitable growth across industry segments, including go-to-market plans and growth roadmaps. You drive growth initiatives cross-functionally and launch new capabilities.

You work closely with a variety of cluster stakeholders and support functions including Business Planning, Customer Communications, Revenue Management and Industrial Engineering.  You will also work closely with Region Go-to-Market partners.

The position includes the development of presentations, insights, recommendations and results to socialize growth plans and outcomes with senior management and stakeholders but has strong emphasis on cooperation with Sales and creation of value propositions.

 Your main areas of responsibility:

• Collect insights and develop a deep understanding of the market situation, industry segments and its dynamics;
• Facilitate the ideation process mapping on gaps and emerging opportunities;
• Conduct field research to understand customer needs and identify opportunities to enhance the value propositions of UPS;
• Conduct Market Intelligence research, identifying advantages and areas for improvement;
• Develop growth strategies for targeted segments, including business cases, value propositions, growth initiatives and launch plans on an ongoing basis;
• Collaborate cross-functionally to execute planned growth initiatives (incl. webinars, events, ect.);
• Work in strong alignment with Sales and provide knowledge and insights on customer pain points per industry and value propositions;
• Create compelling content and supporting tools for Sales;
• Create presentations on market, growth plans, initiative results etc. for senior management;
• Develop strategies to enhance the experience at each stage of the customer journey, based on targeted segments and requirements;
• Support the Communications team on translations and local adaptations of European customer communications;
• Review, propose and support engagement opportunities through sponsorships, trade fairs and other brand visibility as part of targeted segment’s growth strategy;

This is the package you get from us

• A competitive salary between € 3,884.00 - € 4.855,00 gross per month; depending on your work experience;
• 27.5 vacation days plus the option to buy or sell 4 extra!;
• Excellent secondary employment conditions, such as holiday pay, travel allowance, a company pension scheme, a discount on supplementary collective health insurance, phone/laptop, and a discount on your gym membership;
• Professional training courses that help you become even better at your profession;
• Hybrid working at the office and from home;
• The opportunity to further develop yourself and benefit from our "We promote from within" policy.

Your Profile:

• Master’s or Bachelor’s degree – preferably Marketing, Communications or Business Science with 1 year of work experience;
• Bilingual-level Dutch and professional-level English are required; French is an advantage;
• You have excellent communication and presentation skills (oral and written);
• You are self-driven and have a high degree of accuracy and accountability;
• You demonstrate strong prioritization, problem-solving and analytical skills.
• You enjoy working in a fast-paced environment and communicating to a wide variety of stakeholders;
• Advanced skills in MS PowerPoint, Excel and Access are a great plus.

Employee Type:
 

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