The Role
Provides technical consulting for industrial water and process applications, conducting customer-site audits, troubleshooting water and wastewater systems, and recommending chemical and digital solutions. Supports sales teams through technical reports, training, value documentation, product commercialization, market planning, and customer presentations. Develops water treatment business, supports new product launches, monitors industry developments, and collaborates with marketing, RDE, product management, and sales stakeholders. Frequent domestic and international travel is required.
Summary Generated by Built In
Company Overview
Founded in 1923, Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2022 sales of $13 billion and 48,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality, commercial laundry and industrial markets in more than 170 countries around the world.
Responsibilities
- Responsible for Providing technical consulting services that leverage NALCO Water’s intellectual property & assist sales force in increasing account revenue & profitability. Provides Expert advice and assistance to NALCO Staff & customers.
- Understands Nalco's application portfolio and the Industry processes directly impacted by these applications within chemical / power / primary metals industry segments, as well as understands the value of Nalco programs to the customer and has the ability to actively promote this value to the customer and within the organization.
- Working as technical resource with the local sales team & Application engineers to audit and assess customer operations to determine where Nalco chemical applications and digital technology can help improve operational efficiency, reduce total cost of operations, maximize productivity, improve finished product quality, reduce waste and improve safety.
- Conduct on-site audits to assess and solve customer problems or meet customer requirements on Water & Process applications. Summarize findings in a technical report and support the presentation of key findings and service reports during customer review meetings with value documentation and benefits
- Provides on-the-job product and sales training as appropriate and identifies training and reference materials needed for field sales training programs.
- Work with Marketing, RDE and Sales stakeholders to identify new products and program applications, potential innovations pipeline and appropriate promotion & training to sales team towards these new technologies after their launch.
- Actively participate in the development and commercialization of new programs by working with PLM, SBUs, sales and marketing management for the assigned product, application, and/or market. Participation includes field trial assistance, technical training development or rollout, and after commercialization sales support.
- Ability to track product margin on monthly basis and discuss with stakeholders during deviations, identify alternate products/Innovation to retain customers and product GM.
- Proactive in supporting & developing strategic market plan for specific segment/product which includes target customer segment, estimate market potential, competitor info, revenue plan, support required, etc.
- Assists in creating value documentation & value delivery tools to our sales team to identify and quantify value provided by Nalco programs. Work with SBUs, PLM and sales to implement value delivery projects at customer sites. Provide feedback on the performance of Nalco value delivery projects at customer sites.
- Develop case studies and participate in Industry seminars for showcasing technologies and paper submission.
- Maintains a high degree of technical knowledge of the industry / market segments by monitoring new developments, new products, new research, new concepts, etc. in the industry.
- Develop and grow water treatment applications business.
- Bring in new products/ chemistries/Technologies understanding customer challenges and addressing their key business drivers.
- Deploy Nalco technologies and digital solutions along with PAC products/chemistries.
Skills and Experience
- Bachelor’s degree preferably in Chemical engineering or science or biotechnology (chemical, mechanical, industrial, chemistry, geochemistry)
- Strong background in water treatment chemistries and applications.
- Knowledge of water, wastewater plant operation and recycle systems.
- Knowledge of water automation, digital solutions, and managed operations.
- Knowledge in microbiology and environmental chemistry and local regulations.
- Experience in troubleshooting water and wastewater plants. (Ability to identify problems and guide sales team to resolve it)
- Agile, self-driven, and results oriented.
- Excellent verbal and written communication skills
- Role requires frequent domestic and international travel.
- Fluency in English is a must. Candidates with fluency in Arabic are preferred.
Skills Required
- Bachelor’s degree in chemical engineering, science, biotechnology, mechanical engineering, industrial engineering, chemistry, or geochemistry
- Strong background in water treatment chemistries and applications
- Knowledge of water and wastewater plant operations and recycle systems
- Knowledge of water automation, digital solutions, and managed operations
- Knowledge of microbiology, environmental chemistry, and local regulations
- Experience troubleshooting water and wastewater plants
- Agile, self-driven, and results-oriented approach
- Excellent verbal and written communication skills
- Fluency in English
- Fluency in Arabic
- Ability to travel frequently domestically and internationally
Ecolab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.
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Retirement Support — Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
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Healthcare Strength — Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
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Parental & Family Support — Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.
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The Company
What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
