Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
What You’ll Do
- Lead and inspire the QA team to deliver exceptional product and process quality through testing, auditing, and continuous improvement.
- Design, refine, and implement production and repair processes that increase efficiency and consistency across our operations.
- Maintain compliance with R2, ISO, and other global quality and environmental standards.
- Use data analytics, process metrics and ad hoc reports to spot trends, identify root causes, and drive data-informed decisions.
- Champion lean manufacturing and Six Sigma best practices that improve workflow and eliminate waste.
- Partner with cross-functional teams to support new business models, process innovations, and vendor collaborations.
- Develop clear SOPs, training, and documentation to sustain quality and operational excellence.
- Share insights and updates with leadership to inform continuous improvement strategies.
What You’ll Bring
- Bachelor's degree in industrial engineering or related field.
- 5+ years of experience in production, manufacturing, or logistics; direct QA leadership preferred.
- Experience driving process improvement through Lean and Six Sigma methodologies.
- Strong understanding of quality systems, standards, and certifications (R2, ISO, etc.).
- Experience implementing automation solutions.
- Excellent communication, problem-solving, and team leadership skills.
- A proactive, collaborative attitude and passion for sustainability and innovation.
Physical Requirements
- Frequent visual inspection of products and use of computers and testing equipment.
- Ability to move boxes weighing up to 40 lbs. regularly and up to 70 lbs. occasionally.
- Regular movement, including standing, bending, and handling materials as needed.
Join Us
At ecoATM, you’ll be part of a team driven by innovation, impact, and purpose. Together, we’re redefining what happens to devices after their first life — and creating smarter, more sustainable systems that make a real difference for people and the planet.
Location: Onsite, Louisville, KY
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
Top Skills
What We Do
Headquartered in San Diego, California, ecoATM is the pioneer in device re-Commerce. We offer a broad network of eco-friendly automated kiosks that provide instant payment and responsible recycling for electronic devices. ecoATM kiosks, through its secure technology, provide a safe and convenient way for consumers to recycle pre-owned electronic devices across a range of manufacturers, conditions and values. We work closely with our customers to create a rewarding experience that is financially and environmentally beneficial.
We’re here to change how the world thinks about pre-owned consumer technology and make a lasting, positive impact globally
