Industrial Engineer & Tech Support

Posted 3 Days Ago
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Indianapolis, IN, USA
In-Office
Junior
Automotive
The Role
Combine process engineering and technical support to improve production efficiency: apply lean methods, optimize layouts and BOMs, support packaging, troubleshoot and program equipment, and administer plant systems (SAP, RF, PCCS/ATEC). Liaise with maintenance, vendors, and IT to maximize equipment uptime and drive cost savings.
Summary Generated by Built In

JOIN THE TEAM THAT’S POWERING PROGRESS

Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward.
What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.  

Learn more about this role and how you can begin driving your career forward!

Benefits:

The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company’s discretion.

  • Choice of medical plans with prescription coverage

  • Employer HSA contribution

  • Dental & Vision Insurance

  • Paid Parental Leave

  • Short & Long-Term Disability

  • Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance

  • 401K with generous Company match & contribution

  • Accrued Paid Time Off

  • 12 Paid Holidays + 1 Floating Holiday

  • Robust employee wellness program

  • Tuition assistance program

Job Description:

Job summary:

The Process Engineer / Technical Support Specialist is responsible for driving process improvements, supporting equipment performance, optimizing work center layouts, and maintaining high operational efficiency across production and distribution activities. This role also provides technical support for systems, hardware, and software critical to daily operations. The position integrates engineering problem-solving, packaging development, lean tools, and IT support to ensure seamless production, material handling, and information flow. 

Job responsibilities:

Process Engineering  

  • Lean Tools, Continuous Improvement & Layout Optimization 

  • Applies lean methodologies, benchmarking, and improvement strategies to standard processes. 

  •  Works with operations to optimize work center layouts, material flow, containerization, visual controls, and standard quantities. 

  •  Designs and installs visual controls. 

  •  Reviews, evaluates, and recommends material handling and processing equipment.  

  • Supports continuous improvement initiatives across operations. 

Work Center & Job Assignment Optimization 

  • Reviews unitizing jobs for efficiency and potential reassignment.  

  • Analyzes job requirements to determine proper work center placement.  

  • Obtains Packaging Engineer approval when packaging changes are required 

  • Assigns jobs to new work centers and prepares job lists prior to new equipment setup. Identifies which jobs should move to new machines and obtain management approval.  

  • Analyzes belt line utilization to level workload. Creates sub-kits to reduce loose components. 

Visual BOM, Cost Analysis & Documentation 

  • Creates Visual Bills of Material (BOMs) for belt line operations. 

  • Calculates labor and materials savings.  

  • Provides packaging engineering support, including alternative material approval.  

  • Generate floor layouts for work center rearrangements and new equipment placement. 

  • Packaging Engineering Responsibilities 

  • Warehouse, Distribution & Logistics Support 

Equipment Support 

  • Responsible for ensuring repairs and improvements are completed on all equipment.  

  • Collaborates with Machine Repair and Electrical teams to resolve equipment issues.  

  • Contact technical representatives as needed. Programs equipment and maintains working knowledge of all equipment. 

  •  Assists operators with machine operations and issues. 

. 

Technical Support & System Administration 

  • Identifies system requirements and hardware/software needs. Assists with technical issue resolution. 

  • Acts as liaison between plant and Cybel/HP for PCCS and ATEC systems. Provides software support for Microsoft Office applications, SAP, and RF systems.  

  • Provides hardware support for internal systems and maintains Tek Logix hardware requests. 

  • Acts as direct support contact for the ECU Crib. 

 

Key performance measures:

  • Equipment Uptime 

  • Cost savings due to process improvements 

Competencies and behaviors:

Required:   

  • Adhering to the highest standards in what we do. We succeed through integrity, trust, and quality as we drive for results.  

  • Drive a positive customer experience. We deliver better outcomes when we understand our customers’ needs and execute appropriately.  

  • Improve the way the world works.  We develop better solutions through innovation and a continuous desire to improve. 

  • Leveraging the power of teamwork.  We develop better solutions by working together toward a common goal.   

  • Strong analytical and problemsolving capability.  

  • Ability to apply lean methodologies and optimize workflows.  

  • Strong technical communication and documentation skills.  

  • Ability to work independently and support crossfunctional needs. 

Qualifications:

Required: 

 

  • Degree in engineering.  

  • Knowledge of process engineering, lean principles, and manufacturing workflows.  

  • Experience with SAP, RF systems, and Microsoft Office.  

  • Ability to interpret and develop Bills of Material and packaging specifications. 

 

Preferred: 

 

• Experience supporting equipment programming or automation. 

• Experience with warehouse or logistics operations. 

Experience:

Required: 

 

  • 1-2 years of engineering experience 

  • Experience troubleshooting equipment issues. 

  • Experience improving processes, layouts, or workflows. 

  • Experience with packaging engineering tasks. 

  • Experience supporting systems/hardware used in operations. 

Scope factors:

  • Provides technical and engineering support across equipment, workflow optimization, packaging, logistics, and systems. 
  • Works cross functionally with maintenance, engineering, warehousing, and IT/system providers to resolve issues and improve processes. 
  • Decisions influence equipment uptime, workflow efficiency, labor savings, layout optimization, and data integrity. 
  • Represents the PDC in divisional engineering discussions and supports mission critical operational systems. 
  • Impacts cost reduction efforts, process improvements, and technical problem resolution across multiple operational areas. 

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at [email protected].

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Skills Required

  • Degree in engineering
  • Knowledge of process engineering, lean principles, and manufacturing workflows
  • Experience with SAP
  • Experience with RF systems
  • Proficiency with Microsoft Office
  • Ability to interpret and develop Bills of Material and packaging specifications
  • 1-2 years of engineering experience
  • Experience troubleshooting equipment issues
  • Experience improving processes, layouts, or workflows
  • Experience with packaging engineering tasks
  • Experience supporting systems/hardware used in operations
  • Experience supporting equipment programming or automation
  • Experience with warehouse or logistics operations

Allison Transmission Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allison Transmission and has not been reviewed or approved by Allison Transmission.

  • Healthcare Strength Access to comprehensive medical, dental, and vision coverage is available, alongside life and disability insurance and an employee assistance program. A wellness platform (Virgin Pulse) supports prevention and healthy habits.
  • Retirement Support A 401(k) program with generous company contributions or match is highlighted, with additional offerings like profit sharing and an employee stock purchase plan. Certain groups reference pension or defined contribution retirement components.
  • Leave & Time Off Breadth Paid holidays, vacation, and sick time are provided, with some roles noting flex days and sizable holiday allotments. Paid parental leave is also described.

Allison Transmission Insights

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The Company
HQ: Indianapolis, IN
Year Founded: 1915

What We Do

Allison Transmission is the world’s largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense. Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries. OUR VISION In addition to being the world’s leading provider of commercial-duty automatic transmissions and hybrid propulsion systems, we also strive to be the foremost provider of parts and services for our customers. Whether you drive, sell, service or distribute on-highway vehicles, defense vehicles or off-highway equipment, Allison provides you with the highest quality products and the best customer care. We work to win your trust and enthusiasm through continuous improvement driven by the integrity, teamwork and innovation from our employees and authorized partners. OUR PROMISE Allison promises our customers an automatic experience like they’ve never had: an unrivaled combination of Quality, Reliability, Durability, Vocational Value and Customer Service.

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