Industrial Analyst - Business Operations

Reposted 7 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Junior
Software
The Role
Supports product and customer-facing teams by validating software functionality, executing testing plans, documenting bugs, reviewing product documentation, participating in bug-bash sessions, and recommending UI improvements. The role also analyzes customer supply-chain and manufacturing workflows to identify business needs and propose system solutions. It requires strong communication, collaboration, technical curiosity, Excel proficiency, and independent problem-solving in a startup environment.
Summary Generated by Built In

The Venture

We are a 25-person startup that was founded to reimagine supply-chain automation. It is an Amazon-sized opportunity with a market size of $220 Billion where $15T of physical products are manufactured, bought, and sold annually that has been overlooked for over 20 years. The founding team has experience building billion-dollar companies and includes veterans from Facebook, Apple, McKinsey, Slack, Zillow, and Palantir. We have large Fortune 500 customers and are funded by Andreessen Horowitz, Tiger Global, Dell, Bloomberg, and Ram Sriram (first investor in Google). Unlike most startups, our contracts are long-term and we have 4 years of runway to get to the next level.

Culture and Compensation

We are a customer-obsessed, product-centric company that is building a flexible, remote culture to enable the brightest minds in the industry. You can live anywhere in the US, Canada, and Mexico. We have industry-leading compensation packages. We are willing to sponsor US work authorization if needed.

The Problem We Solve

We are focused on improving cross-company collaboration and work processes in an industry that primarily relies on email, PDF, and Excel to orchestrate work. Think Trello or Asana but with a powerful workflow engine and the ability to collaborate both internally and externally. We are building a no-code collaboration platform where businesses can build and manage their processes and work without code or IT. We also see opportunities for ML-driven optimization that can further automate the supply chain, but we're not focused on that just yet.

You

You are customer-obsessed and value building a community of users who love the product. You think of customers as investments and are the voice of the customer for us. You like solving big problems and finding creative solutions.

We are looking for someone who has:
  • 🎓 Bachelor’s degree Bachelor’s degree in Bachelor of Business Administration (BBA), Bachelor of Science in Business Analytics, Bachelor of Science in Management Information Systems (MIS), Bachelor of Science in Finance or related field

  • 0-2 Years of Experience - as a Business Analyst or similar role

  • Ability to communicate complex technical information in a clear, tactful, and practical manner.

  • Passion and curiosity for system applications

  • Proactive attitude and ability to work independently 

  • Comfortable excel and other business focused software

  • Comfort with technology and an interest in problem-solving with startup-level resources a Must

  • Proven collaboration, communication, and presentation skills

What you will do:
  • Work alongside engineers, product managers and customer success team to verify application functionality, usability and scalability. 

  • Create and execute software system validation and testing plans to ensure the application meets the specifications.

  • Identify, document, and report system bugs and performance issues.

  • Review product specification, FAQ, and documentation for accuracy.

  • Participate in cross-functional team bug bash sessions. Test user interface and recommend opportunities for improvement.

  • Learn and understand the customer supply chain and manufacturing processes, problems, needs, and objectives and propose systems solutions to meet their requirements.

What you will get:
  • Opportunity to learn, grow, and lead within the company

  • Interface with leaders across industries and help drive the next wave of digital transformation in supply chain, operations, and manufacturing 

  • Work with an industry-leading team of supply chain, product, and software engineering experts

  • Industry-leading compensation

  • Ownership in both product and of equity in the company

  • Excellent healthcare benefits including 100% coverage for individuals & families- health, dental, life insurance, and vision

  • Flexible remote work from anywhere in the continental US and European time zones

  • Quarterly "on-sites" with the entire company to bring us closer together

About Us:

Our company was founded in December 2020, and our team currently comprises 61 members. In April 2022, we successfully raised $25M in a Series A funding round, providing us with a 3-4 year runway. As a fully remote company, we organize quarterly on-site events to foster a strong sense of community. Our compensation package is highly competitive, offering significant equity ownership and comprehensive healthcare benefits, including medical, dental, vision, and life insurance.

Skills Required

  • Bachelor's degree in Business Administration, Business Analytics, Management Information Systems, Finance, or a related field.
  • 0–2 years of experience as a Business Analyst or in a similar role.
  • Ability to communicate complex technical information clearly, tactfully, and practically.
  • Passion and curiosity for system applications.
  • Proactive attitude and ability to work independently.
  • Comfort with Excel and other business-focused software.
  • Comfort with technology and interest in problem-solving using startup-level resources.
  • Proven collaboration, communication, and presentation skills.
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The Company
HQ: San Francisco, California
44 Employees
Year Founded: 2021

What We Do

90% of supply chain and operations processes today are stuck in email and Excel (and not in your ERP). We are building an automated workflow engine to enable manufacturing companies to drive collaboration and standardize best practices across their supply chain and operations.

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