As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Role Summary
This role sits at the intersection of consulting, product strategy, and partner execution—focused on driving service innovation with Ciena’s service provider ecosystem.
The primary responsibility is to work closely with telecom/service provider customers to co-create and launch new services (CMS model) that drive their revenue growth. The remaining focus involves enabling and collaborating with reseller partners on targeted opportunities.
This is a high-impact individual contributor role in India reporting to the APJI Partner Sales Head, and requiring strong cross-functional influence across sales, product, and marketing teams—both internally and externally. It is the central connection for all Partner activities in India.
How you will make an impact
• Service Creation / CMS Consulting
- Partner with service providers (e.g., telcos, data center operators) to identify growth opportunities and co-create new services
- Drive end-to-end service lifecycle: market assessment → business case → launch → go-to-market → adoption
- Leverage Ciena’s global CMS experience to bring proven models into local markets
- Act as a trusted advisor to customer product, marketing, and network teams
• Partner & Deal Enablement
- Collaborate with sales teams to drive joint pursuits across India and select SAARC markets
- Support key reseller and SI partners on strategic, high-value opportunities
- Build and execute a clear strategy with a defined set of partners
- Cross-functional execution
- Work closely with Ciena sales, marketing, product, and global Partner and CMS teams
- Drive GTM programs, demand generation, and solution positioning for newly created services
- Operate in a matrix environment without direct reporting lines
What we are looking for
• Must have
- Experience in a telecom/service provider environment (carrier side preferred)
- Exposure to product management/ service lifecycle/ service creation
- Strong understanding of how telcos launch and monetize new services
- Ability to operate as a hands-on IC and influence without authority
- trong stakeholder management (customer + internal teams)
• Good to have
- Experience working with carrier managed services / B2B telco offerings
- Exposure to partner ecosystems (SI/VAR), but not core channel-only background
- Experience in consulting, strategy, or GTM roles within telecom
#LI-SG1
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Business degree required; MBA preferred; technical undergraduate degree beneficial
- 8+ years of experience in Sales, Channel Sales, Business Development, Product Management, or Consulting
- 5+ years of experience in a telecommunications-based role
- Background working with global carriers, Tier 1 and Tier 2 operators, etc.
- Demonstrated application of partner management, sales enablement, and organizational transformation practices
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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