Who are Inchcape?
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills
& experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Location: Airoli - Navi Mumbai
Main Purpose of Job
To provide the wider Managed Services department support in several activities.
Regulate S.L.A compliance to a standardized level for all agency types. Maintaining and update client data requirements, using the ISS application.
Co-ordinate the onboarding of existing processes into Global Support Services team.
Key Accountabilities:
Maintaining the accuracy of data entries into the ISS systems.
Obtain various shipping and costing documents within in the prescribed time frames Supporting the ISS operation to ensure selected SLA and KPIs are achieved Communicate with ISS operation on selected business processes to ensure smooth
onboarding of new tasks avoiding any business disruptions.
The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.
Key Deliverables
- Customer Focus
- Ethics and Integrity
- Initiative
- Quick Learner
- Result orientation
- Diligence
- Verbal and written communication
#LI-MB1
Top Skills
What We Do
Global trade has always depended on the port and since 1847 Inchcape Shipping Services has provided the local knowledge and means to deliver port calls that enable business to ship smoothly and trade successfully.
Inchcape combines its worldwide infrastructure with local expertise through our global network of over 260 proprietary offices, across 60 countries and a team of more than 3,200 committed professionals. Our unique geographical footprint means we can offer customers a full range of services, delivered safely, transparently and with exceptional service wherever they are in the world.
Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations.
Through the real-time port data and information generated by our global network, coupled with investments in technology, we provide market and port intelligence that allows our customers to focus on their core business and make informed decisions.
