India - Cost Optimization Analyst

Who are Inchcape? 

At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. 

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices, across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations. 

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry. 

What you’ll do:
   

• Collaborate with cross-functional teams to identify areas of improvement and implement solutions.
• Consistently provide excellent customer service to our customers.
• Build relationships with our customers external and internal.
• Develop and analyse operational reports to assess performance, identify trends, and make data-driven decisions.
• Work with our Procurement Team to evaluate vendor opportunities and potential up-dated savings or new saving initiatives.
• Develop and implement standardized operational procedures and best practices.
• Day to day tasks is managed and agreed timeframes are met.
• Be responsible to the customer for timely update of ISS systems and reports
• Scrutinising Data analytically - DA’s / Invoices to ensure we are capturing all available savings
• Design Phase – Set up a project ‘management’ work sheet, highlighting the project scope, individual objectives and key persons, deadlines etc. Also allowing for easy tracking of project progress
• Generate “Monthly Performance Statistics” Looking at Internal performance (Actual performance vs Internal SLA - Service Level Agreement).
• Generate “Monthly Performance Statistics” for both ISS and Hub Account Clients (Actual performance vs. Clients KPI’s Key Performance Indicators).
• Generate “Quarterly Activity Statistics” for Key Account Clients and identify trends and key changes within the Clients existing “Business Portfolio”.
• Understand the Company’s capabilities and effectively communicate these to the customer.
• Collate and distribute public domain information on Hub Account Clients (what are the future changes within the Clients “Business Portfolio”)
• Generate Presentations for Quarterly Business Review Meetings with Key Account Clients.
• Provide support to the KAMs (Key Account Managers) with performance information.
• Provide Hub Account Clients with support and research expertise for standard reports, ad-hoc projects and benchmarking.
• Future responsibilities to include Contract Execution for named Hub Accounts
  

Who you are: 

• Customer Focus  

• Ethics and Integrity  

• Organisational Commitment  

• Health & Safety Compliance  

• ​​Project Management​  

• ​​Analytical & Innovative Thinking​  

• ​​Technical Solutions​ - ​​Data Analysis​  

• ​​Adaptability and Change​  

• ​​Managing Work Processes​  

• ​​Interpersonal understanding​  

• ​​Presenting​, ​​Planning and Delivery​  

• General knowledge of shipping industry  

• Good analytical and problem-solving ability  

• PC Literate, MS Office Suite   

• Previous experience with either Ops Management / Cost Optimisation / Procurement / Cost accounting qualification  

• Advanced reporting and documentation skill set  

• Project Management experience  

#LI-DNI