Time & Attendance SPOC
ResponsibilitiesAttendance Data Management:
• Collect swipe data from the Atrak team and send it to the ESS team for reflection in ESS.
• Validate attendance records and send reminder emails to employees to address attendance deviations.
• Track long absenteeism and notify HRBPs.
• Assign shift schedules, shift groups, and flexi shift patterns.
• Ensure swipe readers and kiosks function properly at all locations.
• Add new white/blue collar joiners and delete exiting employees in Atrak.
• Add bank account numbers for new joiners.
Employee Support:
• Address 100% of queries from white/blue collar employees efficiently and as per process.
• Manage LWOP (Leave Without Pay) and cancellations.
Leave Management:
• Create and validate leave entitlements, C-off entitlements, and leave applications.
• Update location-wise holiday lists.
• Maintain employees' leave balances as per the leave policy.
• Credit special leave for medical and other cases.
• Prepare leave actualization reports for all employees across locations.
• Provide LWOP payroll input.
Payroll Input:
• Validate attendance and provide shift allowances for eligible employees.
• Track attendance of temporary employees and interns for payroll input.
• Provide leave encashment and leave actualization data to the payroll team.
Work From Home (WFH) Management:
• Create entitlements for occasional WFH.
HR and Technical Support:
• Track confirmation reports and support technical issues, filing in employee records.
• Ensure smooth exit formalities by verifying employee leave balance and professional qualifications, and clearing dues.
• Support white-collar employees in their professional qualifications for career improvement.
BBA/MBA
Skills Required
- BBA or MBA degree
- Experience with Atrak time & attendance system
- Familiarity with ESS (Employee Self Service) systems
- Experience managing leave entitlements, LWOP, leave encashment and payroll inputs
- Ability to assign and manage shift schedules, shift groups, and flexi patterns
- Experience troubleshooting and maintaining swipe readers and kiosks
- Strong employee-facing communication and query resolution skills
- Experience maintaining employee records for onboarding and exits
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