The Role: The Morningstar Indexes Global Operations team seeks an enthusiastic, results-driven, analytical and experienced leader for our data operations. The team is responsible for ensuring high quality input data, that will be used to power our indexes for backtests, daily production and index maintenance; across all asset classes and business lines. You will lead a global data operations team, and be responsible for the roadmap, infrastructure and processes within the group. In this role, you will collaborate with product management, new product development, indexes management and analytics, technology and other global operations teams to effectively manage the data needs of the business. A successful Senior Director, Indexes Data Operations will have strong leadership and analytical skills, a drive for continuous improvement, a focus on operational excellence, a solid data foundation, a general understanding of information systems and experience leading global teams in a follow-the-sun model.
As part of this role, you will join a global team and will work with colleagues based in the US, Europe and Asia. This role will report to the Global Head of Operations, and be based in Frankfurt, Germany. As part of this role, you will also have regional oversight for other operations, client service and technology teams in the Frankfurt office.
Responsibilities will include:
- Work with the Global Head of Operations to lead the data function, and design a roadmap to continuously improve our input data offering, quality, processes, systems, tools and methodologies.
- Create and foster a culture of continuous improvement and collaboration within the team, exploring new ways to optimize how we operate and allocate resources across data pillars.
- Own input data quality and integrity, be the point of contact on all data related issues for the group. Input data include: security reference, market data, corporate actions, fundamentals, rates, ESG, etc. across equity, fixed income and leveraged loans.
- Own and maintain the logical data model and inventory of all input data sets required to power the index business.
- Create a framework and scalable process to adapt and expand our data capabilities to power product development and index production, as it pertains to onboarding new data sets, client-specific data, etc.
- Manage relationships with internal data partners and external vendors so as to effectively meet current and future data needs of the business. Build and maintain data and vendor evaluation framework.
- Identify, measure and report on key data operating and quality (accuracy, completeness and timeliness) metrics, and utilize the data to initiate data assurance programs and drive continuous data quality and process improvement.
- Communicate effectively and efficiently with your team and other stakeholders to provide updates on team progress, address roadblocks and celebrate wins.
- Recruit, develop and manage team to effectively deliver value to the business.
- Lead and participate in relevant governance and operational committees.
- Participate in various company initiatives and projects as requested.
- Provide oversight for other indexes functions in the Frankfurt office.
Preferred Requirements:
- A minimum of 10 years experience working with financial data, operations or program management.
- A bachelors degree in business management, finance, or economics is preferred. Advanced degree or CFA a plus.
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Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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