Skills: collections, flows, team management, collection strategy
- Lead and manage a team of collections managers across multiple locations to achieve and exceed collection targets
- Oversee a diverse portfolio of accounts, ensuring timely and effective resolution of delinquents while maintaining customer relationships
- Analyze collections data to identify trends, forecast potential risks, and provide regular reports to business leaders on team performance and portfolio health
- Ensure all collections activities adhere to legal and regulatory requirements, as well as company policies, to mitigate risks and maintain ethical standards
- Collaborate with internal departments like sales and finance, and external partners, to streamline processes and resolve complex collections issues
- Develop and execute collections strategies and continuously evaluate and improve collections processes, leveraging technology and best practices to increase efficiency and effectiveness
Company Introduction
InCred is a new-age diversified financial services group that has established a strong reputation across multiple businesses in the rapidly evolving Indian financial services market.The InCred Group comprises two distinct businesses — InCred Finance which is the tech and analytics-based new-age NBFC; and InCred Capital which is the integrated institutional, wealth management and asset management platform.Website: https://www.incredgroup.com/about-us/
Skills Required
- Experience managing collections teams across multiple locations
- Proven track record overseeing delinquent account portfolios and maintaining customer relationships
- Ability to analyze collections data, identify trends, forecast risks, and report on portfolio health
- Knowledge of collections legal and regulatory requirements and adherence to company policies
- Experience collaborating with sales, finance, and external partners to resolve complex collections issues
- Experience developing and executing collections strategies and improving collections processes using technology
- Understanding of collections processes and flows
What We Do
NextHire Consulting is an AI-driven recruiting platform that streamlines the hiring process for companies. By leveraging AI agents for sourcing, screening, and interviewing, the platform enables teams to focus on pre-qualified finalists. It provides data-driven insights into candidate soft skills and behavioral styles, aiming to disrupt traditional recruitment models with efficient, automated, and science-based talent acquisition solutions for businesses of all sizes.
