Incred (Algebrik AI)-Head of IT Infrastructure

Job Description - Head of IT Infrastructure
Location: Bangalore / Mumbai
Experience: 12+ Years

About the Role

We are seeking a visionary and highly-motivated candidate to head our IT Infrastructure Support

Team with a strong emphasis on strategic partnership and team empowerment. The ideal

candidate is a dynamic leader with a strong technical background, exceptional communication

skills, and a proven ability to build, mentor, and inspire high-performing teams. The candidate

will be responsible for supporting the growth of our Capital markets business and bringing it at

par with the top Broking firms in the country.

This is more than a management role; we are looking for a strategic builder who will transform

our IT function from a service provider into a key business enabler. You will be accountable for

our entire IT infrastructure and end-user computing environment, ensuring our technology

foundation is robust, secure, and seamlessly aligns with our business goals.

1. Strategic Technology Leadership
● IT Strategy & Alignment: Collaborate with senior leadership to develop and execute a
forward-looking IT strategy that anticipates business needs and aligns directly with
organizational goals.
● Innovation & Future Vision: Stay on the cutting edge of emerging technologies and
industry trends to drive innovation and identify new opportunities for growth and
efficiency.
● Vendor Partnership: Transform vendor relationships into strategic partnerships, ensuring
services not only meet but exceed our organizational needs and defined contractual
obligations.
● Leadership Representation: Publish IT metrics and represent the IT function in
leadership and related IT committees

2. Visionary People Leadership
● Team Building & Mentorship: Lead, mentor, and inspire the IT team, fostering a culture of
ownership, curiosity, and relentless improvement.
● Coaching & Development: Go beyond performance evaluations to actively coach team
members, identify their professional development needs, and provide guidance to help
them reach their full potential.

3. Secure & Resilient Infrastructure
● Network Management: Oversee the design, implementation, and maintenance of
network infrastructure. Ensure optimal performance, reliability, and security of network
services.
● Enterprise Security & IAM: Champion our security posture by developing and managing
robust Identity and Access Management (IAM) policies, implementing/managing security
controls, and driving 100% compliance to security/regulatory requirements. Lead regular
user access reviews to ensure permissions are appropriate and based on the principle of
least privilege.
● Proactive Compliance: Ensure continuous compliance with relevant regulations and
standards (e.g., ISO 27001:2022, ITIL) through proactive audits and the development of
clear IT policies and procedures.
● Risk & Vulnerability Management: Drive the enforcement of IT security policies and
ensure regular patch management and updates to protect against vulnerabilities.

4. Operational Excellence & Business Enablement
● Service Delivery: Oversee the day-to-day operations and service delivery, ensuring they
are not just efficient but also consistently enhance user satisfaction. Monitor service level
agreements (SLAs) proactively to address performance issues.
● Project & Change Management: Provide strategic oversight for all IT projects, ensuring
they are delivered on time and within budget, with a clear focus on business outcomes.
● Incident & Recovery: Lead and champion incident response efforts for security breaches
or system failures, and develop a robust disaster recovery plan to minimize downtime.

Desired Skills & Experience
● Technical Expertise: 12+ years of experience in IT management, with a strong focus on
access management, compliance, and network management.
● Strategic Acumen: Proven experience collaborating with senior leadership to align IT
with organizational goals.
● Broking Infrastructure: Experience with setting up managing server-side and user-side
Broking infrastructure (covering Trading systems, BCP / DR setup, Branch network,
Dealer terminals, Exchange connectivity)
● IT Security: Understanding of the IT Security requirements emanating from SEBI and
RBI, especially related to Broking and Internet Based Trading
● Framework Focus: A strong understanding of cybersecurity principles, risk management
processes, and IT/security governance frameworks (e.g., COBIT, ITIL, ISO 27001).
● Leadership: A proven track record of building and managing successful teams and
fostering a collaborative culture.
● Communication: Excellent communication and interpersonal skills, with the ability to
effectively engage with stakeholders at all levels.
● Education: A Bachelor’s degree in Computer Science, Information Technology, or a
related field is require.