The Role
The Incident Response Analyst monitors, detects, and responds to cybersecurity incidents, conducts root cause analysis, and collaborates with teams to mitigate threats and improve cybersecurity posture.
Summary Generated by Built In
Job Description:
About Packsize, Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.Job Title: Incident Response AnalystJob Description:
The Incident Response Analyst is responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents affecting Packsize’s information systems and assets. In this role, you will play a critical part in the organization’s security operations by quickly investigating security alerts, mitigating threats, and performing root cause analysis to prevent future incidents. You will collaborate with cross-functional teams to ensure incidents are handled with urgency, professionalism, and adherence to established security protocols, all while maintaining clear and effective communication with stakeholders.
What You’ll do:
- Monitor security alerts and events, promptly investigate and analyze potential security incidents across IT infrastructure, applications, and endpoints.
- Respond to cybersecurity incidents from identification through containment, eradication, and recovery, escalating as necessary to minimize business impact.
- Conduct thorough root cause analysis for incidents and document findings in detailed incident reports.
- Maintain accurate records of incidents, steps taken, and outcomes in the incident management system.
- Communicate incident status, impact, and resolution steps to internal stakeholders in a clear and meaningful manner.
- Coordinate with IT, technical support, and third-party vendors as needed for incident investigation and resolution.
- Participate in post-incident reviews and contribute to lessons learned to strengthen the organization’s security posture.
- Support proactive threat hunting and vulnerability identification to help prevent future incidents.
- Regularly review security logs, events, and alerts to detect patterns or emerging threats.
- Assist with the development and maintenance of incident response procedures, playbooks, and training materials.
- Stay current with cybersecurity trends, threats, and best practices to continuously improve incident response capabilities.
- Experience in cybersecurity, security operations, or IT incident management.
- Familiarity with security monitoring tools (SIEM, IDS/IPS, EDR, etc.) and incident response processes.
- Strong analytical and problem-solving skills with keen attention to detail.
- Demonstrated ability to work effectively under pressure and prioritize multiple incidents simultaneously.
- Excellent written and verbal communication skills, with the ability to clearly document and convey incident details to both technical and non-technical audiences.
- Ability to collaborate with cross-functional teams and external partners in high-stress situations.
- Self-motivated, organized, and adaptable to fast-paced, dynamic environments.
- Knowledge of root cause analysis and digital forensics is a plus.
- Relevant security certifications (such as Security+, GCIH, GCIA, or CEH) are preferred.
- Primarily office-based work; minimal travel may be required.
- Ability to participate in an on-call rotation as needed to support 24/7 incident response coverage
Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills.If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
Top Skills
Edr
Ids/Ips
SIEM
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Packsize International is the award-winning supply chain and sustainable packaging industry leader in North America, Europe, and Asia-Pacific. Packsize introduced On Demand Packaging® in 2002. Today, as a multinational manufacturer of advanced packaging systems and automated packaging machine technology, Packsize B2B customers receive a tailored pre-configured packaging system and optimized workflow designed to deliver the scalable performance and reliability needed for highly efficient packaging environments. Our corrugated machine systems, proprietary software, workflow design solutions, and services deliver Right-sized Packaging on Demand®. Packsize customers increase B2C engagement, satisfaction, and loyalty while improving their supply chain and sustainability requirements.
Packsize Right-sized Packaging on Demand® solves both the rising price of paper and demand dilemmas that prompt unsustainable shipping practices. The right-sized box has become the preferred choice by reducing the consumption of corrugated and waste through the ability to size the shipping container to the product order.
