- Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations.
- Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required.
- Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement.
- Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders.
- Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness.
- Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements.
- Thorough knowledge & understanding of FFIEC's Business Continuity Management framework.
- Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge.
- Strong written & verbal communications skills and the ability to interface with all levels of management.
- Strong background and understanding of US Financial Institutions key functions, processes and resources.
- Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications).
- High School diploma or GED and 5 years of experience developing, implementing and managing incident and crisis management programs for financial institutions.
- Certified Business Continuity Planner (CBCP) or similar industry certification.
- Bachelor's Degree in a related field, Financial Industry or Banking background.
- Master Business Continuity Planner (MBCP) or similar industry certification.
Skills Required
- 5 years of experience developing, implementing and managing incident and crisis management programs for financial institutions
- High School diploma or GED
- Certified Business Continuity Planner (CBCP) or similar industry certification
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
