Incentive Processor

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…
To join our team as an Incentive Processor on our Residential Program Team in Portland, Oregon delivering energy efficiency program implementation services to an Oregon based non-profit client.This position will have tasks ranging from data entry and reporting results, verifying documentation and processing applications, direct customer support via phone and email, and working collaboratively with the team to meet Program goals. The candidate will need to reside in Oregon.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this exciting career opportunity, you’re a great fit if you can…

• Input and process rebate applications in multiple proprietary databases.
• Take and process transactions by telephone, internet, and correspondence from customers and stakeholders.
• Perform regular application auditing, QA & QC.
• Perform some customer call support (as needed) and maintain confidentiality of customer information.
• File applications; retrieve data and run database queries and reports.
• Contribute to process improvements in a team-based environment where each process has system-wide affects.
• Communicate and resolve disputed rebate claim data.  Provide expertise and guidance to customers in interpreting policies to assure program participation and compliance.
• Perform additional administrative duties as required.
• Provide expertise and guidance to customers in interpreting policies to assure program participation and compliance.

Exciting candidates will have…

• 2-3 years of experience
• Energy industry experience is a plus
• Microsoft Office application experience
• CRM experience preferred

Target Compensation:

$20.50/hr

Compensation Range

$17.85 - $24.00

Currency

USD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.