Inbound Will Call Selector

Posted 16 Days Ago
Be an Early Applicant
Knoxville, TN, USA
In-Office
Entry level
Food • Logistics
The Role
Process will-call orders at a customer-facing desk: enter orders, coordinate pick-ups, support credit requests, assist with employee cash sales, and perform assigned duties during downtime. Regularly operate pallet jacks/forklifts and handle heavy lifting in refrigerated/frozen environments.
Summary Generated by Built In

Company:  

US0288 Sysco Knoxville, LLC

Sales Territory:  

None

Zip Code:

37921

Travel Percentage:  

0

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

JOB SUMMARY

This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process.

RESPONSIBILITIES

  • Provide customer services sales support as needed; key in all national accounts special orders and customer orders.

  • During downtime will perform duties as assigned

  • Support customer request for credit process.

  • Coordinate customer will call (generating and coordinating pick-ups).

  • Employee Cash Sales Program: make inventory lists, distribute lists, take orders, and hand out orders

Minimum Requirements

Must be at least 18 years of age. 0 – 1 Year relevant work experience. Frequently lift product that weighs 10lb - 75lbs and up to 100lbs. Frequently reach up to 72 inches. Constantly bend and twist while operating an electric pallet jack or forklift, retrieving products from lower shelf areas. Work in very extreme temperatures (cooler and/or freezer). Work in very extreme temperatures (cooler and/or freezer).

Preferred Requirements

1 year experience operating an electric pallet jack or forklift. 1 year of warehouse, military, or physically active job experience. 1 year Selection Experience. 2 years consistent work history preferred.

Professional Skills:

  • Ability to speak effectively with customers or associates of an organization.

  • Must have exemplary listening skills to facilitate effective two- way communication.

  • Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

  • Proficient problem-solving skills.

  • Strong verbal and written communication skills.

  • Can read, write and speak English.

  • Must be able to use a data entry portal or CRT.

Safe working environment, working in areas with temperature and humidity variations based on local weather conditions and type of product being selected (i.e., non-refrigerated, refrigerated, and frozen.)

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Skills Required

  • Must be at least 18 years of age
  • 0 - 1 year relevant work experience
  • Frequently lift products weighing 10–75 lbs, and up to 100 lbs
  • Frequently reach up to 72 inches
  • Constant bending and twisting while operating electric pallet jack or forklift
  • Work in very extreme temperatures (cooler and/or freezer)
  • Ability to speak effectively with customers or associates
  • Exemplary listening skills for effective two-way communication
  • Basic math: add, subtract, multiply, divide with whole numbers, fractions, decimals
  • Proficient problem-solving skills
  • Strong verbal and written communication skills
  • Can read, write and speak English
  • Must be able to use a data entry portal or CRT
  • 1 year experience operating an electric pallet jack or forklift
  • 1 year warehouse, military, or physically active job experience
  • 1 year selection experience
  • 2 years consistent work history preferred

Sysco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.

  • Healthcare Strength Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
  • Retirement Support A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
  • Pay Growth & Progression Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.

Sysco Insights

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The Company
HQ: Houston, TX
24,120 Employees

What We Do

Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.

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