About LegalZoom
LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 25 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can’t wait to meet you.
Where we work
Our Austin, Beaverton, Frisco, Los Angeles Metro, and San Francisco Bay Area offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.
The position will be on-site at our Las Vegas office
Human-in-the-Loop
At LegalZoom, we operate with a human-in-the-loop model, where AI enhances—rather than replaces—human judgment. We believe the strongest outcomes for our customers come from thoughtfully integrating human expertise with AI capabilities to improve accuracy, safety, and decision-making.
To align with our AI-integrated operating model, our interview process will assess AI fluency, curiosity, and the measurable/impactful workflow integration of workflows.
- Manage incoming calls from customers who are interested in our products/services
- Help clients achieve their business dreams by matching them with the perfect services from our complete toolkit.
- Build lasting relationships that create repeat business and boost your earning potential
- Get comprehensive training on all our services so you can confidently guide any client to success.
- Track your progress and hit your goals using our easy-to-use CRM system.
- Focus on quality conversations with interested prospects who are ready to move forward.
- Use cutting-edge tools to manage leads and build strong client relationships.
- Thrives in goal-oriented environments and enjoys the energy of a fast-paced, results-driven workplace
- Great people skills and can explain things clearly to build strong client relationships.
- Self-motivated and want control over your success - no micromanaging, just freedom to grow.
- Some customer service experience (retail or part-time work counts!) and genuinely care about helping people.
- Sales experience required- we'll train you to be successful!
- Comfortable with technology and excited to learn new systems that will help crush goals.
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short-Term/Long-Term Disability Insurance
- Plus other wellness benefits to include:
- Fertility
- Mental Health
- One Medical
- Fringe lifestyle benefits up to $250
Skills Required
- Sales experience
- Some customer service experience, including retail or part-time work
- Strong people skills and ability to explain products clearly
- Ability to work in a goal-oriented, fast-paced environment
- Self-motivated and comfortable working with limited supervision
- Comfort with technology and willingness to learn new systems
LegalZoom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LegalZoom and has not been reviewed or approved by LegalZoom.
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Healthcare Strength — Health, dental, vision, life and disability coverage are complemented by mental health benefits, and health insurance options are often characterized as excellent. Wellness features like gym membership/reimbursement add to perceived healthcare value.
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Leave & Time Off Breadth — Paid time off is highlighted alongside paid holidays and maternity/paternity leave. The package is portrayed as generous and a standout component of working at the company.
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Parental & Family Support — Adoption assistance, fertility benefits, childcare benefits, and an onsite Mother’s Room are provided. These offerings reinforce support for family-building and caregiving needs.
LegalZoom Insights
What We Do
We are the leading online legal services company, transforming how millions of people navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
Why Work With Us
We're a team of doers and problem solvers. We're a diverse group that insists on inclusion and thrives on feedback. We're a tech company that's in the business of providing clarity, making things simple, and creating innovative services so that legal and tax help are accessible to every business owner, creator, and every family. Join us?
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