The Role
Handle inbound leads from calls, campaigns, website inquiries, referrals, and other channels. Conduct introductory conversations with doctors and dental professionals, understand practice needs, explain the scanO product, qualify opportunities, schedule demonstrations, and maintain accurate CRM records. Follow up with prospects, meet call and conversion targets, coordinate with sales, marketing, and product teams, and share customer feedback. The role requires healthcare or dental sales experience, strong communication in English and Hindi, and on-site work in Pune.
Summary Generated by Built In
Inbound Sales Executive
Location: Pune
Work Mode: On-site
Employment Type: Full-time
Experience: 1–2 years
Reports to: VP – Sales / Co-Founder
About scanO
scanO is an AI-powered oral health screening platform that helps dental clinics improve patient education, treatment acceptance, and preventive care. We work closely with dentists, clinics, and healthcare partners across multiple markets.
We are looking for an Inbound Sales Executive who will handle first-level conversations with prospective customers, understand their requirements, explain the scanO product, and qualify leads for the next stage of the sales process.
Key Responsibilities
Handle inbound leads received through calls, campaigns, website enquiries, referrals, and other channels.
Conduct Level 1 calls with prospective customers, primarily doctors and dental professionals.
Understand the prospect’s practice requirements, challenges, and reason for enquiry.
Explain scanO’s product features, applications, and value proposition clearly and confidently.
Identify the prospect’s interest level, business potential, decision-making authority, and expected timeline.
Qualify leads based on predefined criteria and hand over suitable opportunities to the senior sales or product demonstration team.
Schedule product demonstrations, follow-up calls, and meetings for qualified prospects.
Maintain accurate lead information, call notes, follow-up dates, and status updates in the CRM.
Follow up consistently with interested prospects to ensure timely movement through the sales funnel.
Achieve daily and monthly targets related to calls, lead qualification, demo scheduling, and conversions.
Coordinate with the sales, marketing, and product teams to share customer feedback and common queries.
Develop a strong understanding of scanO’s product, use cases, and new features.
Candidate Requirements
Graduate in BA, B.Com, BBA, or a related discipline.
1–2 years of experience in inbound sales, inside sales, product sales, customer engagement, or lead qualification.
Prior experience interacting with doctors, dentists, clinics, hospitals, or other healthcare professionals is mandatory.
Experience selling or explaining healthcare products, dental products, medical devices, diagnostic solutions, or healthcare technology is strongly preferred.
Candidates from edtech or unrelated industries will not be considered.
Strong verbal communication skills in English and Hindi.
Proficiency in at least one of the following languages is preferred:
Tamil
Telugu
Malayalam
Marathi
Ability to understand customer requirements and explain products clearly.
Comfortable with calling, follow-ups, CRM updates, and target-based work.
Good listening, objection-handling, and lead-qualification skills.
Confident, proactive, and comfortable working in a fast-moving startup environment.
Willingness to work on-site from Pune.
Preferred Background
Candidates with experience in any of the following areas will be preferred:
Dental products or dental technology
Medical devices
Healthcare or healthtech products
Diagnostic products or services
Hospital or clinic-based sales
Doctor engagement or healthcare relationship management
Product demonstration or customer onboarding for healthcare solutions
Key Performance Indicators
Number of inbound leads contacted
Lead response time
Number of qualified leads
Product demonstrations scheduled
Follow-up completion rate
Lead-to-demo conversion rate
CRM accuracy
Monthly conversion contribution
What scanO Offers
Opportunity to work with an innovative AI-powered healthcare product
Structured product and sales training
Exposure to B2B healthcare and dental technology sales
Direct collaboration with the sales, product, and leadership teams
Performance-based growth opportunities
A fast-paced and learning-oriented startup environment
Requirements
Graduate in BA, B.Com, BBA, or a related discipline.
1–2 years of experience in inbound sales, inside sales, product sales, customer engagement, or lead qualification.
Prior experience interacting with doctors, dentists, clinics, hospitals, or other healthcare professionals is mandatory.
Experience selling or explaining healthcare products, dental products, medical devices, diagnostic solutions, or healthcare technology is strongly preferred.
Candidates from edtech or unrelated industries will not be considered.
Strong verbal communication skills in English and Hindi.
Proficiency in at least one of the following languages is preferred:
Tamil
Telugu
Malayalam
Marathi
Ability to understand customer requirements and explain products clearly.
Comfortable with calling, follow-ups, CRM updates, and target-based work.
Good listening, objection-handling, and lead-qualification skills.
Confident, proactive, and comfortable working in a fast-moving startup environment.
Willingness to work on-site from Pune.
Benefits
Opportunity to work with an innovative AI-powered healthcare product
Structured product and sales training
Exposure to B2B healthcare and dental technology sales
Direct collaboration with the sales, product, and leadership teams
Performance-based growth opportunities
A fast-paced and learning-oriented startup environment
Skills Required
- Graduate degree in BA, B.Com, BBA, or a related discipline
- 1-2 years of experience in inbound sales, inside sales, product sales, customer engagement, or lead qualification
- Prior experience interacting with doctors, dentists, clinics, hospitals, or other healthcare professionals
- Experience selling or explaining healthcare products, dental products, medical devices, diagnostic solutions, or healthcare technology
- Strong verbal communication skills in English and Hindi
- Proficiency in Tamil, Telugu, Malayalam, or Marathi
- Ability to understand customer requirements and explain products clearly
- Comfort with calling, follow-ups, CRM updates, and target-based work
- Good listening, objection-handling, and lead-qualification skills
- Confidence, proactivity, and comfort working in a fast-moving startup environment
- Willingness to work on-site from Pune
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The Company
What We Do
scanO is a Pune-based healthcare technology company founded in 2020 that uses artificial intelligence to improve preventive dentistry. Its ecosystem combines AI-powered dental screening, hardware devices, patient applications, and smart clinic-management tools, helping dentists detect oral disease earlier, engage patients, and manage practices more effectively. The company serves clinics and patients across India and international markets through a connected oral-health platform.
