Role: Inbound Sales Consultant
Location: London (Liverpool Street)
We are Bionic, the UK’s number one business comparison and switching service. It’s our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses. To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials – energy, connectivity, insurance, and finance. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services.
The Role
To support our continued growth and exciting plans, we’re looking for an Energy Sales Consultant to join our Sales Team and close qualified sales enquiries passed over to you by our inbound, outbound and field sales teams.
You will be helping small to medium-size businesses secure a better deal on their energy contracts, by presenting them with a wide range of options to meet their needs.
As an Energy Sales Consultant your key responsibilities will be:
- Receiving and closing real time qualified leads.
- Establish customer needs and matching them with a product to meet those needs.
- Search for and present the best deals available to your customer.
- Acting as the customer’s account executive or account manager.
- Calling back customers at an agreed time to discuss their needs.
- Creating relationships with our customers, giving them a world class service.
- Convince customers to accept the deal offered if it meets their needs.
- Meeting daily, weekly, and monthly targets and KPI's.
- Cross selling into other service area such as telecoms, water and insurance.
- Working with the team to create a great place to work.
Our Energy Sales Consultants are sat within our vibrant award-winning sales floor in the heart of London, working in teams of up to 10, each with a team leader.
About You
- 12 months + Sales Experience (in a B2B or telesales environment).
- Target driven and self-motivated.
- Consultative and value-driven sales approach.
- Experience pitching/negotiating/objection handling.
- Outstanding communication skills (verbal, written and listening).
- Enjoy building rapport with people from diverse backgrounds.
- Tactful in your approach to customers.
- Punctual, focussed & dedicated.
- Initiative and a desire to learn & develop.
- Friendly and outgoing team player.
- Resilient and able to work under pressure
The interview process
- Initial conversation with our Talent Acquisition Team.
- Final stage in-office interview with some of the wider team
About Bionic Group
Bionic has 600 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves.
Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward.
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
Enhance your health & wellbeing 🌱
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
Taking time away from work 🏖️
- 25 days annual leave plus the 8 UK bank holidays, increasing with tenure.
- 1 paid family/religious day of leave per year - following successful probation period.
- 1 paid charity volunteering day per year.
- Option to buy/sell up to an additional 3 days leave per year.
Family matters: for the special moments 🏠
- Enhanced maternity, paternity or shared parental leave.
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service.
- Flexible working options & a hybrid work approach
Financial wellbeing 💸
- Auto-enrolled salary sacrifices pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
Recognition 🌟
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success.
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition.
- Long service awards
Skills Required
- At least 12 months of sales experience in a B2B or telesales environment
- Target-driven and self-motivated
- Consultative and value-driven sales approach
- Experience pitching, negotiating, and handling objections
- Outstanding verbal, written, and listening communication skills
- Ability to build rapport with people from diverse backgrounds
- Tactful customer approach
- Punctual, focused, and dedicated
- Initiative and desire to learn and develop
- Friendly, outgoing, and able to work as part of a team
- Resilient and able to work under pressure
What We Do
Bionic is an expert comparison service for SMEs. Our experts compare trusted UK business suppliers and talk customers through the results on their screens. We’re the UK market leader, established for over a decade, with more than 200,000 UK businesses helped. Rated Excellent on Trustpilot. Bionic is 7th in the Sunday Times ‘best companies to work for’. Our amazing people and high-performance culture are a key part of our business strategy. We’re part of something bigger than any one of us, and our energy and passion is striking. Sign-up to The Backbone, our newsletter for anyone who owns, runs or works at a SME: https://thebackbone.substack.com/p/coming-soon
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