** This remote work opportunity is open to Texas residents only. **
If you are interested in this role but do not reside in Texas, please visit Delta Defense Careers to view other open positions.
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/
Position Summary:
Do you have a unique selling style? Are you driven by the opportunity to drive change, set vision and have your earnings be tied to your performance? Are you a closer?
Imagine stepping into a role where your impact goes beyond just sales. At Delta Defense LLC, we're not just selling products or services; we're on a mission to educate and equip our members with everything they need to protect what matters most.
Do you encourage and inspire your work colleagues to crush goals? If so, our Inbound Sales Advisor role may be the perfect fit for you!
Inbound Sales Advisor - Essential Duties & Responsibilities:
- Receive inbound calls and respond to inbound chats from prospects.
- Make outbound follow-up calls to qualified leads.
- Sell USCCA memberships and related products through both phone and chat channels.
- Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals.
- Create authentic connections while providing clear, compelling information about USCCA membership benefits.
- Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate.
- Process product orders and memberships accurately and efficiently.
- Track and document all customer interactions, leads, and outcomes.
- Consistently meet or exceed sales and service KPIs set by the Inbound Sales team.
- Assist with Member Engagement (ME) lines when needed.
- Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction.
Inbound Sales Advisor - Skills/Abilities/Requirements:
- Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences.
- Demonstrated results in both phone and chat-based sales or service roles.
- Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires.
- Confident, dependable, and motivated by measurable success.
- Solid understanding of Integrity Selling and Asking Formula principles.
- Proven competence in utilizing various computer applications. Able to seamlessly navigate multiple systems simultaneously.
- Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people.
- High level of professionalism, attention to detail, and confidentiality.
- Demonstrates the Core Values of Delta Defense, LLC.
This is a full-time 40 hour/week position, hiring for the following shifts:
- Tuesday through Saturday 12:30pm - 9:00pm (5X8)
- Sunday through Thursday 12:30pm - 9:00pm (5X8)
- Times listed are the Central Time Zone
Starting hourly wage is $20.00 per hour. This role is eligible for commission.
Now hiring for a March 16th start.
Anticipated application close date: March 9, 2026
If you are interested in this role but do not reside in Texas, please visit Delta Defense Careers to view other open positions.
We’ll start you off with a paid, required training program during your first 90 days to help you hit the ground running. Training runs Monday through Friday, 8:00 a.m.–4:30 p.m. Central Time, for the first 8 weeks, followed by 4 weeks on your assigned shift. We ask that you be fully available for the entire training schedule. Training is virtual for remote team members.
Why YOU should Work at Delta Defense!
- We are a fun, fast-paced, and rewarding place to work and grow!
- 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- 100% Remote work from your home office; say good-bye to commute time and to traffic!
- #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
- Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
- Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row
Benefits information can be reviewed at: Delta Defense Careers
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Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Delta Defense LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Defense LLC and has not been reviewed or approved by Delta Defense LLC.
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Leave & Time Off Breadth — PTO is characterized as generous at the outset, supplemented by paid holidays and volunteer time. Time-off structures are presented as a core strength of the package.
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Retirement Support — A 401(k) plan with an immediately vested company match is emphasized. The retirement offering is framed as generous, reinforcing long-term financial support.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include on-site fitness, wellness reimbursements, and access to licensed mental-health therapists. Mission-aligned perks like complimentary USCCA membership, training access, and personal/home security reimbursements add distinctive value.
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What We Do
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row #1 Milwaukee Journal Sentinel Top Workplace - Five years in a row #1 Milwaukee Business Journal Best Place to Work - Five years in a row We are a fun, fast-paced and rewarding place to work and grow! Delta Defense LLC is a growing team of innovative, hard-working, fun-loving people who embrace our mission and our culture.
