Inbound Operations Manager

Posted One Month Ago
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Burlington, WI, USA
In-Office
Senior level
Agency • HR Tech • Information Technology • Professional Services
The Role
Manages inbound warehouse operations from dock scheduling through receiving, verification, and put-away readiness. Leads receiving teams, vendor compliance, capacity planning, productivity monitoring, discrepancy resolution, and continuous improvement. Partners cross-functionally to improve inbound flow, reduce congestion and handling, maintain safety and asset protection, and ensure timely product availability. Requires strong operational analytics, leadership, communication, and knowledge of warehouse systems and inventory controls.
Summary Generated by Built In
Company Description

Fait Distribution is a family-owned and operated wholesale contact lens distributor and buying group. We pride ourselves in projecting a professional image to our customers that is both confident and enthusiastic. Our commitment to exceeding customer expectations and creating long lasting relationships is driven by our dedicated Associates.  Being part of a family-owned company like Fait Distribution is something special. We’re a close-knit company where Associates are valued and truly drive and make an impact on our success. There are always exciting and new opportunities for you to advance your career and grow within our company.  At Fait Distribution you will find a supportive and fast-paced environment with a fun work culture. We trust you will find employment here challenging, yet highly rewarding.  

Job Description

Responsibilities: How this position supports the vision

  • Own inbound flow from appointment/dock scheduling through receipt verification and put-away readiness.
  • Lead receiving and put-away processes to support timely availability of product for downstream operations.
  • Manage dock scheduling and inbound capacity to reduce congestion, detention, and avoidable dwell time.
  • Establish and enforce vendor compliance standards for labeling, Advanced shipping notice/packing list accuracy, delivery appointments, palletization, and documentation as applicable.
  • Partner with Inventory Control, Outbound, Transportation, and Process Leads to resolve receiving discrepancies and flow constraints.
  • Monitor inbound productivity, labor utilization, quality, damage, and receiving accuracy.
  • Develop standard work and escalation routines for inbound associates and Team Leads.
  • Partner with the training team to create and perform support peak planning and continuous improvement initiatives that increase inbound capacity and reduce touches.
  • Proactive and timely communication of concerns, issues, and ideas for improvement to Management.
  • Protects company assets, ensuring all equipment is used and maintained properly.
  • Maintains awareness of cost-saving initiatives and process improvements.
  • Adheres to all security and safety rules and regulations to ensure a safe environment for all Associates.
  • Assist in any task requested by either the direct Manager or any person in Management.
  • Maintain a highly efficient work environment.
  • Work as a team within all functional work areas.

Qualifications

  • Bachelor's degree in Operations, Supply Chain, Logistics, Business, Engineering, Safety, or related field preferred; equivalent experience may substitute.
  • 5+ years of progressive experience in warehouse, distribution, logistics, manufacturing, or a related operational environment; 2+ years of leadership experience preferred.
  • Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
  • Demonstrated ability to use KPIs and operating data to identify issues, prioritize work, and drive corrective action.
  • Comfort working in a fast-paced, high-volume environment with changing priorities and customer commitments.
  • Strong personal accountability, integrity, flexibility, and commitment to safe, compliant, respectful operations.
  • Working knowledge of receiving, put-away, dock scheduling, WMS transactions, vendor compliance, and inventory handoff controls.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Bachelor's degree in Operations, Supply Chain, Logistics, Business, Engineering, Safety, or a related field; equivalent experience may substitute.
  • 5+ years of progressive experience in warehouse, distribution, logistics, manufacturing, or a related operational environment.
  • 2+ years of leadership experience.
  • Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
  • Demonstrated ability to use KPIs and operating data to identify issues, prioritize work, and drive corrective action.
  • Experience working in a fast-paced, high-volume environment with changing priorities and customer commitments.
  • Personal accountability, integrity, flexibility, and commitment to safe, compliant, respectful operations.
  • Working knowledge of receiving, put-away, dock scheduling, WMS transactions, vendor compliance, and inventory handoff controls.
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The Company
HQ: Pewaukee, WI
16 Employees
Year Founded: 1995

What We Do

Panaro Group is a boutique Recruitment Process Outsourcing (RPO) firm that specializes in connecting businesses with top talent across various industries. They manage the full recruitment process, offering tailored solutions and expertise in talent acquisition.

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