Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
ABOUT THE ROLE
Our team is composed of individuals who thrive in a fast-paced environment, enjoy the challenge of developing their communication skills, support and celebrate other team members, and have a propensity for being bold and taking action. As an Inbound BDR, you will be responsible for driving awareness of Crunchtime’s products with leaders who work at well-known Restaurant chains. We will teach you the latest sales techniques to engage and build relationships with executives across different brands. Key responsibilities include consulting with restaurant leaders to help them identify problems in their business, generating interest in our products that can help restaurant leaders solve the identified problems, attending industry events, qualifying inbound and outbound leads, and setting meetings for Account Executives via cold calling and cold emailing. We are looking for individuals who are beginning their sales career and want to join a team that has quick promotion potential.
WHAT YOU’LL DO AS A MID MARKET SALES DEVELOPMENT REPRESENTATIVE
Support regional, emerging, and franchisees of restaurant and convenience brands to support them in helping them identify areas where they can improve their customer experience or increase their profitability
Conduct cold calls to identify business challenges that restaurant leaders have, and convert to introductory meetings with Account Executives to learn how we solve these challenges
Follow up with leads that have expressed interest in Crunchtime’s products, and discover around their interest to convert to introductory meetings with Account Executives
Leverage LinkedIn for social selling by: connecting with restaurant leaders within your territory, building your brand and promoting Crunchtime with consistent social posts for your connections to engage with, using direct message/videos/voice notes in LinkedIn messages as a way to engage your prospects, and using SalesNav to identify contacts who have previous history with Crunchtime
Leverage Marketing-Campaigns to break through the noise and capture the attention of prospects
Use Gong Engage to manage your prospecting tasks, use AI to strengthen your email copywriting, identify top performing emails across the team that you can leverage in your outreach, review AI-generated feedback from the software to identify your improvement areas in cold calls and email copy, review the teams recorded cold calls for continuous development, capture account information that you can use to re-engage prospects who have history with Crunchtime
Leverage SalesForce to manage your territory and identify previous engagement with contacts and opportunity to re-engage
Use your dashboard and reports to manage your leads who have the highest potential to convert to a meeting and help you achieve your quota
Meet with your team members on a weekly basis to strategize on engaged contacts and share best practices for how we can convert them to meetings
Use techniques such as multi-threading, storytelling, mirroring, labeling, objection handling
Meet monthly quota for qualified meetings on a consistent basis
Meet quarterly quota for opportunities created on a consistent basis
WHAT WE´RE LOOKING FOR
Strong desire to be in sales
Competitive drive & boldness
Excellent communications skills both verbally and in written format
Ability to work cross-functionally across teams (sales, product, customer success)
Ability to speak with VP and C-Level Executives and influence them
Self-sufficient, self-motivated, and consistently strives for excellence
Seeks opportunities to learn and develop their skillset outside of formal training/enablement
Ability to prioritize, multitask, and adapt quickly
Values hard work and fast-paced environments
Active listening skills and is able to pick up on tonality and hear between the lines to adapt your direction of the call
Enjoys learning from team members and teaching new team members who are brought on board
Enjoys teamwork and participating in team meetings
- Fluent in speaking both Arabic & English
BONUS POINTS IF YOU
Have experience with Salesforce, Gong, Gong Engage, LinkedIn/SalesNav, ZoomInfo
Previous experience in restaurants
Sale internship or degree in sales
Previous experience in sales
- Competitive pay
- Uncapped commission
- Wellness perks
- Learning & development funds
- Company SKO / Off-sites
- Opportunities for growth and career advancement
- Team-oriented culture with a big focus on individual contribution
- Work in an open environment on solutions that are reshaping the way businesses operate
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Top Skills
What We Do
Zenput is how top operators elevate team execution in every store. Restaurant, retail, and other multi-unit operators such as Chipotle, Domino's, and 7-Eleven use the platform to automate how operating procedures and key initiatives are rolled-out and enforced. Supporting 50,000 locations in over 40 countries, Zenput makes every field and store employee more productive and better equipped to do their jobs well. For more information, visit zenput.com.
