At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary:We are seeking a dynamic and results-driven Telecaller/Inbound BDA to join our team. The ideal candidate will be responsible for reaching out to prospective business clients via outbound calls, understanding their needs, and generating qualified leads for the sales team. This role requires strong communication skills, persuasive ability, and a proactive approach to achieving daily and monthly targets.
Key Responsibilities:Make outbound calls to potential business clients to pitch products/services and create interest.
Understand business needs and challenges to generate high-quality leads for the sales team.
Schedule appointments and ensure a smooth transition of leads to the appropriate sales representatives.
Maintain accurate records of client interactions and lead status in Salesforce or the CRM platform used.
Follow up with prospects via phone and email to keep them engaged and informed.
Consistently achieve or exceed daily and monthly KPIs for call volume and lead generation.
Share prospect feedback with relevant teams to enhance product offerings and messaging.
Stay updated on company products, services, and industry trends.
Ensure compliance with approved call scripts, company policies, and data privacy regulations.
Collaborate with the sales and marketing teams to improve lead generation processes and campaign effectiveness.
Graduate in any discipline with a minimum of 1 year of telecalling or telesales experience.
Excellent verbal and written communication skills in English and Hindi.
Strong persuasive and objection-handling skills with a focus on customer engagement.
Good interpersonal and relationship-building skills.
Proficient in MS Office and CRM tools (preferably Salesforce).
Strong time management and organizational skills.
Ability to work independently and collaborate effectively with internal and external stakeholders.
60 successful outbound calls per working day.
3 qualified new leads generated daily.
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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